Fazoli's

4.3
1542 reviews
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Business Details

465 East Carmel Drive, Carmel, IN
46032, United States
(317) 573-9814
https://fazolis.com/stores/in-carmel-465-east-carmel-drive-46032/?utm_source=yext&utm_medium=local&utm_campaign=website
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About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Carmel, IN. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
465 East Carmel Drive, Carmel, IN
46032, United States

Hours

Reviews

4.2
649 reviews
5 stars
371
4 stars
130
3 stars
70
2 stars
32
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and accommodating staff, highlighting specific employees like Kim and Christian for their exceptional service.

Food Quality

While many reviews appreciated the food, especially the breadsticks and pasta, there were some complaints about specific dishes being undercooked or bland.

Cleanliness

The restaurant was frequently noted for its cleanliness, with customers appreciating the well-maintained dining area.

Customer Experience

Overall, customers reported positive dining experiences, though some mentioned issues with service during busy times or specific incidents of rudeness.
  • DM
    David McMath
    Dec 22, 2025
    5.0
    Great service! Excellent food at an affordable price!
  • DM
    David Mercer
    Dec 19, 2025
    5.0
    Employees are wonderful and very friendly
  • BO
    Bianca Ortiz
    Nov 22, 2025
    1.0
    Just went through the drive thru tonight and ordered 2 Chicken Alfredo’s and they didn’t have any chicken in them. The manager on night shift argued with me that I did not order chicken Alfredo. My receipt says two chicken Alfredo’s. Horrible customer service. So we are buttery noodles with no chicken. Our hotel was too far to drive back.
  • JK
    Julie King
    Nov 19, 2025
    5.0
    I love the breadsticks!
  • EL
    Eve Liverett
    Oct 28, 2025
    5.0
    Christian is one of The Best at customer service I’ve ever had the privilege of being around. Anytime we come he’s always friendly and accommodating of any need we might have. If you’re in Carmel, In during the work week, he definitely makes it worth the trip! Way to go Fazoli’s for hiring and keeping such a great employee.
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Frequently Asked Questions About Fazoli's

What is Fazoli's and where is it located?

Fazoli's is a fast, fresh Italian restaurant located at 465 East Carmel Drive, Carmel, IN 46032.

What type of cuisine does Fazoli's specialize in?

Fazoli's specializes in Italian cuisine, including pasta, pizza, and their signature unlimited garlic breadsticks.