Brand Certified
Dunkin'
3.6(250 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
9800 N Michigan Ave, Carmel, IN
46032, United States
Certified by Dunkin' • Feb 22, 2026
(331) 214-1449
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Carmel, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
250 reviews
5 stars
117
4 stars
33
3 stars
27
2 stars
17
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and poorly prepared food.
Cleanliness and Hygiene
Several reviews highlighted concerns about cleanliness and hygiene practices, particularly regarding food handling.
Food Quality
The quality of food and drinks received mixed reviews, with some customers enjoying their items while others found them unsatisfactory or cold.
- MJMike JonesOct 18, 20255.0I love this dunkin they make me and my wife’s drinks just right not too much ice!
- JGJoseph GrantSep 18, 20255.0Awesome place! My go to donut purveyor! Can't do better than the jelly filled!
- ATaszura taylorSep 6, 20251.0Horrible experience. No stars deserved, I was forced to give these to make this review. The employee named “R” was rude. He said “He doesn’t know what’s in any of the drinks. “ He said “He’s has only worked there three months, and doesn’t know anything about the drinks yet.” I asked if there was someone else there who could assist him with questions about drinks? He rudely said “No” He refused to give information on how to reach his manager, or the owner also. He definitely should not work in customer service.
- JCJennifer CrumSep 5, 20253.0Nothing exceptional. I have been in more friendly DD's for customer service and cleaner DD's. It was average.
- ZHZack HamrickSep 2, 20255.0Always friendly, fast, and good!!
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website