Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Carmel, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and lack of assistance.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and poorly prepared food.
Cleanliness and Hygiene
Several reviews highlighted concerns about cleanliness and sanitary practices, with reports of dirty conditions and unsanitary handling of food.
Food Quality
The quality of food and drinks received mixed reviews, with some customers enjoying the offerings while others found them unsatisfactory or poorly prepared.
Speed of Service
Service speed was frequently criticized, with reports of long wait times and slow service during busy hours.
MJ
Mike Jones
Oct 18, 2025
5.0
I love this dunkin they make me and my wife’s drinks just right not too much ice!
JG
Joseph Grant
Sep 18, 2025
5.0
Awesome place! My go to donut purveyor! Can't do better than the jelly filled!
AT
aszura taylor
Sep 6, 2025
1.0
Horrible experience.
No stars deserved, I was forced to give these to make this review.
The employee named “R” was rude.
He said “He doesn’t know what’s in any of the drinks. “
He said “He’s has only worked there three months, and doesn’t know anything about the drinks yet.”
I asked if there was someone else there who could assist him with questions about drinks?
He rudely said “No”
He refused to give information on how to reach his manager, or the owner also.
He definitely should not work in customer service.
JC
Jennifer Crum
Sep 5, 2025
3.0
Nothing exceptional. I have been in more friendly DD's for customer service and cleaner DD's. It was average.
YM
ya M
Aug 30, 2025
5.0
Great customer service and bro taking the orders is genuinely a great employee.
What are the regular opening hours of Dunkin' in Carmel, IN?
Dunkin' in Carmel is open Monday to Friday from 5:00 AM to 6:00 PM, and on weekends from 6:00 AM to 6:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.
What popular food and beverage items does Dunkin' in Carmel serve?
They serve coffee, espresso, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and premium beverages.
Is there a drive-thru available at the Dunkin' located at 9800 N Michigan Ave?
Yes, the Dunkin' Carmel location has a drive-thru for quick and convenient service.
How can I order ahead or use mobile ordering for Dunkin' in Carmel?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or via their online order link for a fast grab-and-go experience.
What holiday drinks are currently featured at Dunkin' in Carmel?
They are featuring the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on their holiday menu.
Is free Wi-Fi available at this Dunkin' location?
Yes, Dunkin' in Carmel offers free Wi-Fi to customers.
Are there other Dunkin' locations nearby?
Yes, there are other Dunkin' stores nearby, some also offering coffee, donuts, and smoothie options, which you might visit for alternative locations or menu options.
What dining options are close to Dunkin' in Carmel for a full meal experience?
Nearby dining options include Quesa Tacos (Mexican restaurant), Porkopolis Catering (barbecue and American restaurant), Hunt Brothers Pizza, and Freddy's Frozen Custard & Steakburgers for various meal choices.
What nearby places can help if I need vehicle-related services while visiting Dunkin'?
Close to Dunkin' are For Jeepers Only North America, LLC (car dealership and accessories), Take 5 Oil Change (auto repair), Prime Car Wash, and Bill Estes Chevrolet (used car dealer) for your automotive needs.