Dunkin'

3.8
352 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Carmel, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2560 E. 146th St, Carmel, IN
46033, United States

Hours

Reviews

3.8
352 reviews
5 stars
173
4 stars
61
3 stars
32
2 stars
34
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback on service quality is mixed; while some customers praise the friendly and quick service, others report rude interactions and long wait times.

Food Quality

Many customers express disappointment with the food quality, citing stale donuts and poorly prepared breakfast items.

Cleanliness

Several reviews highlight issues with cleanliness, including dirty tables and floors, which detracts from the overall experience.

Consistency

Customers note inconsistencies in order accuracy and food freshness, leading to frustration and dissatisfaction.

Staff Attitude

While some staff members are praised for their friendliness, others are criticized for being unhelpful or indifferent.
  • TS
    Tristan Schwartz
    Oct 28, 2025
    5.0
    Good and fast service
  • BR
    Beth Reynolds
    Oct 25, 2025
    5.0
    The best Dunkin I’ve been to. The employees care and deliver the best product and service around. I’m so grateful to this team!
  • CM
    Cam Mount
    Sep 15, 2025
    5.0
    Fantastic service, great food and drinks and wonderful staff. This is my favorite place to get an ice tea. The staff are very friendly and personable. I love this dunkin location!🩷💖
  • MM
    Matt Maier
    Sep 11, 2025
    1.0
    Wow Dunkin, stick to coffee and donuts. I did drive thru for a bacon egg and cheese bagel with hash browns. Both were room temperature, at best and neither was crispy at all! Eggs had zero taste! I threw 7$ in the trash. Absolutely disgusting!
  • JC
    Jason Cropper
    Sep 7, 2025
    1.0
    There is a reason people prefer Target over WalMart. Chick Filet over McDonald’s and Starbucks over Dunkin. The difference is simple. People actually care about you and your order. I haven’t been to Dunkin since 1984. The old Dunkin was amazing. When I came here and got ice cold hash browns, I asked for a complete refund on my order. Left and went to Starbucks. My hash browns were not lukewarm warm. They were ice cold. Starbucks would never serve ice cold food. I know. I’ve been a loyal customer for more than 10 years. It’s lazy and a sign that employees don’t give a crap about their job when they serve ice cold food. Don’t blame the renovations. I’ve been to many Starbucks undergoing renovations and still got 5 star excellent service. I WILL NEVER RETIRN TO ANY DUNKIN AGAIN.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Carmel, IN?

Dunkin' is open Monday to Friday from 4:30 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, they offer both delivery and curbside pickup services for customer convenience.