Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
672 reviews
5 stars
310
4 stars
123
3 stars
52
2 stars
41
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or unhelpful staff, particularly from management, leading to negative experiences.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback on food quality was mixed, with some praising the freshness and taste while others complained about cold or poorly prepared items.
Customer Experience
Several customers expressed dissatisfaction with the overall experience, citing issues like long wait times and poor service.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- NSNate SimpsonOct 22, 20251.0Worst burger ever they gave me the complete opposite of what I asked for
- LLLynne LockeOct 15, 20255.0Had a very nice experience at this location. Cheese curds were delicious. Appreciate the self serve drinks and condiments. There were 3 kids inside; one of them solicited me for money. It appeared they had ridden "motor" bikes to the restaurant.
- SMSarah Jean MishlerOct 2, 20255.0Best food and staff ever! Super crispy chicken, best ever buttery bread and when you go you have to make sure and order 6-7 extra slices. Their ranch is creamy yumminess. If I could only go to one restaurant for the rest of my life I would pick this specific Dairy Queen. -Claire, Mary, Sophia
- KSKeisha SmithSep 30, 20251.0I am a 100 year old granny who was trying to eat an ice cream before I died. this was my last wish: to eat a peanut butter buster parfait at Dairy Queen Grill and Chill. My back was aching on the uncomfortable concrete outside of the DQ. Please let this grandma in 🙏🙏. I want my milkshake. its getting really cold, ive been standing here for three hiurs. My frail bones do mot weigh enough to activate the drive through, and my (now ex)-husband drove off in our car, ruining our relationship. DQ ended my marriage 😡😡. Back in my day, the DQ would give me my milkshake with no problems. Kids these days am i right??? My dying wish is for none of you to ever eat at Dairy Queen again.
- KLKento LajinessSep 30, 20251.0This dairy queen lies about their closing times. We attempted to go into their lobby at 9:18pm to get some celebratory for our celebratory performance. We had people all the way from Elkhart, Indiana to see our amazing performance. But they were devasted to learn that even though there were staff members inside, they wouldn’t let us in. We stood outside for 5 minutes while they stared at us for an uncomfortable amount of time, like zoo animals. We even tried to go through the drive thru, but got ignored.The audacity behind these workers actions still disgusts me. We were forced to go to another ice cream store very far away, and we’re still outraged by this Dairy Queen. The Dairy Queen Slogan, “Happy Tastes Good” is completely wrong because we couldn’t even taste the happiness so we felt really sad. We were freezing outside, while they stared at us like we were idiots. Do NOT go here under any circumstances. Thanks for ruining our day.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Carmel, IN?
The Dairy Queen Grill & Chill in Carmel, IN is open daily from 10:00 AM to 9:00 PM.
Is the Dairy Queen Grill & Chill location family-friendly?
Yes, the Dairy Queen Grill & Chill location is family-friendly and welcomes children, providing booster seats, high chairs, and a kid-friendly menu.
Does Dairy Queen Grill & Chill offer seating options for customers?
Yes, Dairy Queen Grill & Chill offers both indoor seating and outdoor seating for customers.
Can I order from Dairy Queen Grill & Chill online or via a mobile app?
Yes, you can place orders online via their website or use the Dairy Queen app to access exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill accessible for customers with disabilities?
Yes, the location is wheelchair accessible and includes restroom facilities.
What nearby ice cream shops are near Dairy Queen Grill & Chill?
Nearby ice cream shops include 'Carmel DQ', another 'Dairy Queen', and 'Ritter's Frozen Custard', providing ample options to enjoy frozen treats in the area.
What automotive services are available near Dairy Queen Grill & Chill?
There are multiple nearby automotive services including 'Hare Estes Collision', 'Bill Estes Collision Center', 'Butler Auto Collision', 'Jon Fricker Automotive', and rental options such as 'Enterprise Rent-A-Car' and 'Penske Truck Rental'.
Are there any nearby facilities or places of interest to visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby places of interest include 'Carmel Woods' (a landmark with accommodation and swimming pool), 'Simple Taste' bakery and vegetarian restaurant, and 'Club Canine' pet services, which offer varied experiences for visitors.