Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
676 reviews
5 stars
311
4 stars
123
3 stars
53
2 stars
41
1 star
148
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or unhelpful staff, particularly from management, leading to negative experiences.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers praised the food, others complained about inconsistent quality, including undercooked items and poor preparation.
Customer Experience
Several reviews noted a lack of attention from staff, with customers feeling ignored or treated poorly during their visits.
Pricing Concerns
Customers expressed dissatisfaction with high prices and discrepancies between advertised and actual menu prices.
- ALArmando Lanuti2 days ago3.0Food is as expected but odd to have all of their windows and drive through all covered up.
- JHJody Hall6 days ago1.0As you don't interact with the Mgr you may be fine. Little guy was confused with orders and struggled with giving correct food to people. It was crazy busy in there, like 5 people. Had to tell him 3 times he was holding my oder before he gave to me and said I was confused. If he gets overwhelmed this easy, can't imagine what he's like when they really are busy. Good luck if you go there.
- AAArya Alexander-hewittDec 20, 20251.0The girl at the window was so rude for no reason
- SMShannon McConaghyNov 1, 20255.0Great
- NSNate SimpsonOct 22, 20251.0Worst burger ever they gave me the complete opposite of what I asked for
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Carmel, IN?
The Dairy Queen Grill & Chill in Carmel, IN is open daily from 10:00 AM to 9:00 PM.
Is the Dairy Queen Grill & Chill location family-friendly?
Yes, the Dairy Queen Grill & Chill location is family-friendly and welcomes children, providing booster seats, high chairs, and a kid-friendly menu.
Does Dairy Queen Grill & Chill offer seating options for customers?
Yes, Dairy Queen Grill & Chill offers both indoor seating and outdoor seating for customers.
Can I order from Dairy Queen Grill & Chill online or via a mobile app?
Yes, you can place orders online via their website or use the Dairy Queen app to access exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill accessible for customers with disabilities?
Yes, the location is wheelchair accessible and includes restroom facilities.
What nearby ice cream shops are near Dairy Queen Grill & Chill?
Nearby ice cream shops include 'Carmel DQ', another 'Dairy Queen', and 'Ritter's Frozen Custard', providing ample options to enjoy frozen treats in the area.
What automotive services are available near Dairy Queen Grill & Chill?
There are multiple nearby automotive services including 'Hare Estes Collision', 'Bill Estes Collision Center', 'Butler Auto Collision', 'Jon Fricker Automotive', and rental options such as 'Enterprise Rent-A-Car' and 'Penske Truck Rental'.
Are there any nearby facilities or places of interest to visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby places of interest include 'Carmel Woods' (a landmark with accommodation and swimming pool), 'Simple Taste' bakery and vegetarian restaurant, and 'Club Canine' pet services, which offer varied experiences for visitors.