Business Details
About
Mexican Restaurant
Chipotle Carmel West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
160 reviews
5 stars
60
4 stars
16
3 stars
9
2 stars
15
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.
Food Quality
Many reviews highlighted issues with food quality, including stale ingredients, undercooked rice, and missing items from orders.
Portion Sizes
Numerous customers complained about small portion sizes and inconsistency in the amount of food served compared to other locations.
Cleanliness
Several reviews mentioned that the restaurant was often dirty, with full trash bins and unclean tables.
Stock Availability
Customers frequently noted that the location was out of various ingredients, impacting their dining experience.
- JJJ W (Jv)2 days ago1.0Probably the most unappetizing bowl or order I’ve ever received from Chipotle. First, I go in and order a “steak bowl.” My server proceeds to start my order by asking for which rice and then immediately what meat after I led with steak. Then she scooped the smallest servings of just about everything in the bowl. I thought ordering my food for dine-in and in person would help my portion size, but I felt like I was getting punked because I only asked for light cheese, but I feel like everything was light. Also, once my order was rung up, she had my food next to her, and I had to reach across the counter to grab my bowl. It was weird she didn’t push it across. Also, I love a medium steak from a nice steakhouse, but I swear half the steak in the dish was rare to medium-rare. All my pieces were red with some being gristle and being too tough to chew. The dining experience was lack luster cause the music selection was all over the place lol, and the inside of the establishment needed some tables busted and wiped down. This was $15?!?!
- ASAvi Singh5 days ago1.0Terrible employee!!! Terrible management!!!! When called manager for help.. employees told me he’s too busy watching YouTube!!! Employees rude and putting drink cups sideways on the counter, Who does that.
- YBYura ButlerJan 2, 20261.015$ for a half full bowl and guac that looks like diarrhea, very nice😂 (not to mention this happens constantly)
- AWAubrey WoodrowDec 19, 20251.0This is by far the worst Chipotle almost every time I come here. I come at least once a week and the employees have the worst attitudes and are rude. Also, they are always out of food and giving the smallest portions, very different from others in this chain. This is the nearest Chipotle to me but I try to drive and go out of my way to the Lebanon one so I don’t have to walk into this dirty establishment. Please do better.
- KGKayleigh GentryDec 18, 20251.0Every time i go here they are out of stuff and no one is making more??? Only three toppings available at 7:45pm. I would understand if it was right before closing but door says open until 10pm.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Carmel West serve?
Chipotle Carmel West serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 10575 N Michigan Rd?
Chipotle Mexican Grill is open Monday through Sunday from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Carmel?
Chipotle is located at 10575 N Michigan Rd, Hamilton, Carmel, IN 46032, US.
Can I order food online from the Chipotle Carmel West location?
Yes, you can order online through their website at https://order.chipotle.com/ or via the Chipotle app linked in their profile.
How does Chipotle Mexican Grill ensure the quality of their ingredients?
They follow the "Food with Integrity" philosophy by using 53 real ingredients sourced from farms that prioritize humane and sustainable practices without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill at Carmel West for inquiries?
You can reach them by phone at +1 463-333-9428 or email at IN.4424.CarmelWest@chipotle.com.
Are there other dining options near Chipotle Mexican Grill in Carmel West?
Nearby dining options include KFC, Wendy's, Teriyaki Madness, Roselli's Pizza, Taco Bell, Ali'i Poke, Sweet & Savory, and Which Wich, offering a variety of fast food, Asian fusion, pizza, and Hawaiian cuisine.
What nearby services are available if I visit Chipotle in Carmel West?
Services near Chipotle include Carmel Clay Animal Hospital for pet care, Fiji Nail & Spa for beauty treatments, and W 106 Cleaners for laundry and dry cleaning.
Are there fitness and wellness centers near Chipotle Mexican Grill in Carmel?
Yes, there are places like F45 Training West Carmel for fitness, Hope Chiropractic and Dr. Nick Shelby for chiropractic care, and OD Wellness Foot Spa for relaxation and wellness.
Where can I find banking and financial services near Chipotle at Carmel West?
Nearby financial services include 1st Source Bank, Chase Bank with ATM access, LibertyX Bitcoin ATM, and The Exchange Network ATM.