Chipotle Mexican Grill

3.1
148 reviews
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Business Details

10575 N Michigan Rd, Carmel, IN
46032, United States
(463) 333-9428
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Carmel West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
10575 N Michigan Rd, Carmel, IN
46032, United States

Hours

Reviews

3.1
148 reviews
5 stars
59
4 stars
16
3 stars
8
2 stars
15
1 star
50

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported inconsistent and small portion sizes, often feeling shortchanged compared to other locations.

Food Quality

Frequent complaints about food quality, including stale ingredients, undercooked rice, and brown guacamole.

Service Issues

Mixed reviews on service quality, with some praising friendly staff while others reported rude or inattentive service.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poor handling of online orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
  • LA
    Luis Aragon
    Nov 7, 2025
    5.0
    Great! Very filling!
  • ZL
    Zachary Linder
    Oct 25, 2025
    1.0
    Never order sour cream from this place! They always pour a gallon of it on your food! It’s disgusting! You open the bowl and it looks like Christmas winter morning!!! This is disgusting, I usually drop good money at this particular location but I’m done! I’m so mad Chipotle why do you over pour sour cream OMG!!!!! Oh and I did also contact Chipotle directly! No need to copy paste the same URL you post on every other comment
  • JM
    Jack Murak
    Oct 16, 2025
    2.0
    Very hit or miss. Don't forget what they've done to our Chipotle!! :(
  • AA
    Ayaan Alam
    Sep 5, 2025
    5.0
    Raoul provided outstanding service at this location. He greeted me warmly with a genuine smile, quickly prepared my burrito bowl, and even offered me a complimentary drink, such a thoughtful gesture. His kindness and efficiency made the visit memorable, and I’ll definitely be returning to this Chipotle because of the great experience he delivered today.
  • SS
    Sejal Shah
    Sep 1, 2025
    1.0
    Would give it 0/10 as a chain. Never have I received a correct order from Chipotle in the past 6 years (from various stores and states). I always have missing items and meat on my vegetarian orders. Chipotle has become the worst fast food chain these days.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Carmel West serve?

Chipotle Carmel West serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 10575 N Michigan Rd?

Chipotle Mexican Grill is open Monday through Sunday from 10:45 AM to 10:00 PM.