Business Details
About
Mexican Restaurant
Chipotle Old Meridian is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
765 reviews
5 stars
351
4 stars
163
3 stars
80
2 stars
39
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, disorganization, and poor service, with many expressing frustration over staff attitudes and management.
Food Quality
While some customers praised the food quality, others complained about small portions, missing ingredients, and food that was not fresh or properly prepared.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables, floors, and unsanitary conditions in the restaurant.
Management Concerns
Several reviews pointed to poor management practices, including running out of food early, lack of staff training, and overall disorganization.
- NFNathan FlynnDec 16, 20252.0Another example of a “restaurant” that wants to be a mobile kitchen. There is one person serving in person customers and the line is outrageously long. Cashier is standing bored, helping no one. Mobile orders guy is putting out orders fast, but has lots of orders filled at sitting there getting cold. I wish locations like this would just be clear that they only want online orders for pickup.
- JJJessicaDec 9, 20255.0This was hands down the best Chipotle experience me or my husband have ever had! The portions, flavors, and food were excellent, but it was the team that really impressed us! They were perfectly in sync, communicating, doing group roundup meetings and consistently checking quality control and talking with one another. The entire experience was consistantly excellent. Clean bathrooms, clean dining, clean utensil and drink stations. This is a well run team and it shows. Well done! We were here in Dec. 9th, 2025 at 1 pm. Bravo to the entire shift!
- ZOZack OliverDec 1, 20251.0We went in to redeem the "back home bonus" Chipotle emailed us on 11/26. After waiting in a barely moving line for twenty minutes, a worker shouted to the restaurant that the promo expired at 8pm, despite the email stating that the promotion ran until closing. Overall a horrible experience. Clearly a disorganized, poorly run, and overwhelmed location. There are much better options at the same price point right there, like Blaze or NafNaf.
- JKJames KNov 15, 20254.0Several tables needed to be cleaned before filling the straw and napkin containers. They were pretty full to begin with.
- PCPhil CurryOct 22, 20255.0I just had lunch here with my mom during the middle of a very busy rush and I was super impressed with the staff. They were a well-oiled machine even with a line almost out the door, and we got served sooner than I would have expected.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill on Old Meridian in Carmel?
Chipotle Mexican Grill is located at 12697 Pennsylvania St, Hamilton, Carmel, IN 46032.
What are the operating hours for Chipotle Mexican Grill on Old Meridian?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I contact Chipotle Mexican Grill at Old Meridian by phone or email?
You can call them at +1 317-844-4742 or email in.2327.OldMeridian@chipotle.com.
Where can I order Chipotle online or through an app?
You can order Chipotle online at https://order.chipotle.com/ or via their app available on the Apple App Store.
What types of food does Chipotle Mexican Grill on Old Meridian serve?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
Does Chipotle participate in any rewards or loyalty programs?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is Chipotle Mexican Grill on Old Meridian welcoming to the LGBTQ community?
Yes, the location is LGBTQ welcoming.
What nearby places can I visit along with Chipotle Mexican Grill on Old Meridian?
Nearby you can visit CYCLEBAR for cycling classes, Blaze Pizza for pizza dining, and Sunny Day Cafe for breakfast and smoothies.
Are there other dining options near Chipotle on Old Meridian?
Yes, other nearby dining options include Chicken Salad Chick, Sauce on the Side (Italian restaurant and beer bar), Panda Express, and Naf Naf Grill offering Mediterranean cuisine.
What nearby amenities can help me during my visit to Chipotle Old Meridian?
Nearby amenities include Tuchman Cleaners for laundry services, Sport Clips Haircuts for grooming, and Starbucks for coffee and smoothies.