Business Details
About
Mexican Restaurant
Chipotle Old Meridian is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
760 reviews
5 stars
347
4 stars
164
3 stars
80
2 stars
38
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and disorganized staff, leading to frustration.
Food Quality
Many reviews mentioned inconsistent food quality, including small portions, overcooked items, and missing ingredients.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Management Concerns
Several customers expressed dissatisfaction with management practices, citing poor staff training and lack of oversight.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and noted good food quality on occasion.
- JKJames KNov 15, 20254.0Several tables needed to be cleaned before filling the straw and napkin containers. They were pretty full to begin with.
- PCPhil CurryOct 22, 20255.0I just had lunch here with my mom during the middle of a very busy rush and I was super impressed with the staff. They were a well-oiled machine even with a line almost out the door, and we got served sooner than I would have expected.
- SSSavannahOct 12, 20251.0Waited in line for 20 minutes with only 2 people in front of us. Finally ABOUT to be our turn and they announce they don’t have half the food available (at 2 PM). One person serving the line while other people just kind of sweep around. Left to go to a different chipotle location because this one was so bad.
- TMTim MartinOct 9, 20255.0Place was tidy, staff was friendly and the cashier (Brittany) gave me a free drink for being a regular!
- JRJohn ReesOct 5, 20251.0This location is incredibly slow and inefficient. If you’re going to place an online order do so an hour in advance because that’s how long it’s going to take for it to be ready. There will be no one ordering and the counter and 8 employees trying to figure out what goes in which bag. This is not an employee issue but clearly a management one. Incredibly rude staff as well. It clearly says order will be placed on the pickup counter as many orders were placed on there. When I pointed this out to the employee she treated me like an idiot and claimed “well they get stolen.” as well as talking down to me. Well then why did you put multiple other orders on the rack? Abhorrent establishment. 1/5
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill on Old Meridian in Carmel?
Chipotle Mexican Grill is located at 12697 Pennsylvania St, Hamilton, Carmel, IN 46032.
What are the operating hours for Chipotle Mexican Grill on Old Meridian?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I contact Chipotle Mexican Grill at Old Meridian by phone or email?
You can call them at +1 317-844-4742 or email in.2327.OldMeridian@chipotle.com.
Where can I order Chipotle online or through an app?
You can order Chipotle online at https://order.chipotle.com/ or via their app available on the Apple App Store.
What types of food does Chipotle Mexican Grill on Old Meridian serve?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
Does Chipotle participate in any rewards or loyalty programs?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is Chipotle Mexican Grill on Old Meridian welcoming to the LGBTQ community?
Yes, the location is LGBTQ welcoming.
What nearby places can I visit along with Chipotle Mexican Grill on Old Meridian?
Nearby you can visit CYCLEBAR for cycling classes, Blaze Pizza for pizza dining, and Sunny Day Cafe for breakfast and smoothies.
Are there other dining options near Chipotle on Old Meridian?
Yes, other nearby dining options include Chicken Salad Chick, Sauce on the Side (Italian restaurant and beer bar), Panda Express, and Naf Naf Grill offering Mediterranean cuisine.
What nearby amenities can help me during my visit to Chipotle Old Meridian?
Nearby amenities include Tuchman Cleaners for laundry services, Sport Clips Haircuts for grooming, and Starbucks for coffee and smoothies.