Chipotle Westfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food preparation areas.
Service Quality
Customers frequently reported rude or unhelpful staff, inconsistent service, and issues with order accuracy.
Food Quality
Many patrons noted declining food quality, including undercooked items, small portion sizes, and missing ingredients.
Customer Experience
Several reviews mentioned a lack of responsiveness from management and poor handling of complaints, leading to dissatisfaction.
Consistency Issues
Frequent reports of being out of menu items and inconsistent food preparation contributed to a negative dining experience.
LL
Liz
Oct 28, 2025
1.0
I give up with this place.
Whoever the management is, please understand that my family and I used to like going here, but the last few months have been awful.
The rice is way undercooked, the flour tortillas are undercooked, and the quality overall has just gone way down.
To top it off, the young kids you hire are just rude. I get that they probably don't want to be there, but welcome to life! Most of us don't like our jobs, but you still have to perform to some standards and they just have zero customer service skills.
p.s. Don't even try to post the link "so we can help". It goes nowhere...
BB
Brad
Sep 3, 2025
2.0
My wife and I went here for lunch, we had not been in in about a year or so. The food was okay kind of dried out old tasting. I considered the price a bit high but everything is nowadays. What really bothered me was how filthy the entire restaurant was from the dining room and the bathrooms as well won't be back for another long mile
SB
Scott Bachman
Sep 1, 2025
1.0
Dont order online you will get half the amount that you would in person. Also the chipotle ranch was insanely salty like licking a salt shaker, Im assuming someone messed up but I unfortunately paid a premium to throw it away.
AQ
Amy Quinn
Aug 10, 2025
5.0
Got a steak and veggie burrito bowl with chips and salsa, and it was awesome! The server was super friendly and hooked us up with a huge portion—totally worth the price. We ate in, and the place was nice and clean. It was just a quick lunch, but the staff was all smiles and made us feel right at home
AM
Aengus McCullough
Aug 1, 2025
1.0
Very small portions compared to other locations. Bad staff. Everywhere is dirty
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Westfield serve?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill in Carmel?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Westfield offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services.
Can I order food from Chipotle Mexican Grill using their app?
Yes, you can order through the Chipotle app available on the App Store.
How can I contact Chipotle Mexican Grill in Westfield?
You can call them at +1 317-816-0033 or email in.0686.westfield@chipotle.com.
Where is Chipotle Mexican Grill located in Carmel, IN?
It is located at 2420 E 146th St, Hamilton, Carmel, IN 46033, USA.
Does Chipotle Mexican Grill cater events or offer gift cards?
Yes, they offer catering services and gift cards for customers.
Are there other dining options near Chipotle Mexican Grill in Carmel?
Nearby restaurants include BD's Mongolian BBQ, BoomBozz pizza, Kizuki Ramen & Izakaya, Noble Roman's pizza, and Crafters Pizza and Drafthouse.
What fitness or wellness centers are located near Chipotle Mexican Grill?
Nearby fitness and wellness venues include Orangetheory Fitness Carmel, StretchLab, WW (Weight Watchers), and VIO Med Spa.
Are there convenient banking or shopping options near Chipotle Mexican Grill in Carmel?
Yes, PNC bank and retail stores like Sweet M's Boutique, Kits & Kaboodle Classic Toys, and Fleet Feet Indianapolis - Carmel are nearby for your convenience.