Business Details
About
Mexican Restaurant
Chipotle Westfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
702 reviews
5 stars
313
4 stars
131
3 stars
64
2 stars
63
1 star
131
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food areas.
Service Quality
Customers frequently reported rude and unhelpful staff, along with inconsistent service experiences.
Food Quality
Many reviews mentioned issues with food quality, including cold items, missing ingredients, and small portion sizes.
Order Accuracy
Numerous customers experienced problems with incorrect orders, missing items, and inconsistent pricing.
- SRStephen ReitzDec 15, 20251.0Stop supporting these types of businesses... they run people thru with zero pride in what they do. First off. Why are businesses getting away with not removing the snow on the sidewalks? The interior of the place is gross and the furniture is prison like. This is Carmel location?? wow! The customers from the area were so entitled. Why they would even eat here is so surprising. Maybe because they can bring their dogs inside to eat.. The person that made my order acted like he was in race to save his life. No regard for how he was throwing the toppings in my bowl with no customersbehind me. The bags of chips are like 12+ inches high with 2 inches of chips inside. The queso was cold and the food overall made me regret eating it. $30 for a kids meal a bowl and a very small queso with very little chips was disappointing. Avoid this place of you want a good experience.
- ECEthan CNov 29, 20251.0Literally every single time I go here I am paying a different price for the same food. The service is horrendous. Today I walk in with my brother to get burritos. He orders a chicken burrito, the cashier doesn't even charge him for protein, and he pays $9. I order a half barbacoa and steak burrito (so it would ring up as ONE protein, $12-ish dollars is normally what it is) and I'm rung up at $17.49. I'm like "woah, so that is not usually what I pay for!", and I am met with extremely rude responses, quite literally "you ordered a barbacoa and steak burrito (says this like 10 times interrupting me), that's how much it is, hurry up, there are lots of people waiting". I said, "can I get a water cup at least???", dude responds "NO". So I end up paying an absurd price and the burrito did not have a lot of food in it for what I paid for. Yeahh, so I would go to quite literally any other location. This is not the first time this kind of thing has happened, there was an instance where another idiot cashier put corn on my burrito despite me never asking for it. The service here is terrible and no one knows basic communication. Waste of money and never consistent prices. Take your business elsewhere.
- DWduane wardNov 29, 20254.0Always run out of the special meat
- MKMohammed KhattabNov 27, 20251.0I ordered food and almost half the ingredients were missing with no communication about what they don't have. So, I had to go to another Chipotle restaurant to make up for what's missing. I could have turned down the food, but I felt bad wasting food. Further, my daughter felt ill afterwards from this food and asked not to go there again.
- LLLizOct 28, 20251.0I give up with this place. Whoever the management is, please understand that my family and I used to like going here, but the last few months have been awful. The rice is way undercooked, the flour tortillas are undercooked, and the quality overall has just gone way down. To top it off, the young kids you hire are just rude. I get that they probably don't want to be there, but welcome to life! Most of us don't like our jobs, but you still have to perform to some standards and they just have zero customer service skills. p.s. Don't even try to post the link "so we can help". It goes nowhere...
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Westfield serve?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill in Carmel?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Westfield offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services.
Can I order food from Chipotle Mexican Grill using their app?
Yes, you can order through the Chipotle app available on the App Store.
How can I contact Chipotle Mexican Grill in Westfield?
You can call them at +1 317-816-0033 or email in.0686.westfield@chipotle.com.
Where is Chipotle Mexican Grill located in Carmel, IN?
It is located at 2420 E 146th St, Hamilton, Carmel, IN 46033, USA.
Does Chipotle Mexican Grill cater events or offer gift cards?
Yes, they offer catering services and gift cards for customers.
Are there other dining options near Chipotle Mexican Grill in Carmel?
Nearby restaurants include BD's Mongolian BBQ, BoomBozz pizza, Kizuki Ramen & Izakaya, Noble Roman's pizza, and Crafters Pizza and Drafthouse.
What fitness or wellness centers are located near Chipotle Mexican Grill?
Nearby fitness and wellness venues include Orangetheory Fitness Carmel, StretchLab, WW (Weight Watchers), and VIO Med Spa.
Are there convenient banking or shopping options near Chipotle Mexican Grill in Carmel?
Yes, PNC bank and retail stores like Sweet M's Boutique, Kits & Kaboodle Classic Toys, and Fleet Feet Indianapolis - Carmel are nearby for your convenience.