Arby's

4.1
701 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
15130 Thatcher Lane, Carmel, IN
46032, United States

Hours

Reviews

4.1
701 reviews
5 stars
334
4 stars
204
3 stars
82
2 stars
35
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service, highlighting specific employees for their exceptional customer care.

Food Consistency

While some reviews noted good food quality, others reported issues with cold or poorly prepared items, indicating inconsistency.

Cleanliness

The restaurant was frequently described as clean, with several customers appreciating the cleanliness of the dining area and restrooms.

Staffing Issues

Several reviews mentioned short staffing and long wait times, suggesting that management may need to address staffing levels.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value, with some feeling that the food did not match the cost.
  • DY
    dennis yong
    Dec 23, 2025
    5.0
    Very good they are, speak they do galactic language universal, tasty food is.
  • TC
    Trevor Callahan
    Nov 24, 2025
    5.0
    The manager here was clearly short-staffed, but she still did a phenomenal job working both register and drive through. It's clear she cared. Great service!
  • AA
    Alyssa
    Nov 17, 2025
    1.0
    Learn some customer service skills :) treat people how you wanna be treated. I get working at Arby's probably sucks.
  • MM
    Marsha Marsh
    Oct 21, 2025
    1.0
    Learn to punch in the correct dollar amount if you cannot make change. I paid what was due and you tried to rip me off. Won't be back to this location. Don't tell me you will "cover it". It was already covered.
  • ZH
    Zainul Hasanali
    Oct 1, 2025
    4.0
    Its an Arby's. Food is good Arby's food. Service was really good. The inside is an Arby's that was mostly empty. Was clean too.