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Chick-fil-A

4.4
(431 reviews)

Business Details

9965 N Michigan Rd, Carmel, IN
46032, United States
(317) 779-1166

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Carmel Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
9965 N Michigan Rd, Carmel, IN
46032, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
5/25/20266:30 AM - 10:00 PM
7/4/20266:30 AM - 10:00 PM
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Reviews

4.4
431 reviews
5 stars
315
4 stars
50
3 stars
24
2 stars
9
1 star
33
  • EA
    Essence Adams
    2 days ago
    1.0
    Worst and slowest chick fil a ever. You wait 5 minutes just to get to the front and it’s been this way since they’ve opened. Compared to other chick fil a’s in the area definitely the worse ranked.
  • MH
    Margaret Hopkins
    5 days ago
    1.0
    Since this place opened I rarely get a correct order. I’ve called and I’ve left reviews on the app when it asks for a survey. Nothing changes. Never once in my history at the 86th location or the Whitestown location, which have been around much longer, does this EVER happen. You can offer me a free sandwich all you want, but that’s not what I want. I want my CORRECT order. All I asked for was a chick fil a chicken sandwich which automatically has lettuce and a tomato and to add PJ cheese. I even clarified this. Get home and it just has PJ cheese. I’m tired of leaving here and not getting what I asked for - it happens at least 2 times every 5 visits. That’s too much. You all are notorious for leaving out requested condiments too or not getting the correct chicken I want on the Market Salad when I ask for grilled.
  • AH
    angela harris
    Apr 4, 2026
    1.0
    I avoided ordering online because everytime I do it cost me $30, and I never get the dressing for my salad or buffalo sauce for my sandwich, today I did a pick up cost me $19 no buffalo sauce for my sandwich even after I stressed it and no fork to eat my salad. I'm so over them now. Everytime I try to give another chance same stuff different locations each time .
  • AA
    Alex
    Apr 3, 2026
    5.0
    The West Carmel Chick-fil-A wakes up and chooses excellence every day. Everything is perfect very fast and very friendly, 10/10
  • JJ
    JerryTheLlama
    Mar 11, 2026
    1.0
    Not safe for gluten allergy / celiac. NOTE: while I otherwise like everything about Chick Fil-A (service, food, cleanliness, etc.) this is only with respect to their handling of gluten allergies and celiac. Not safe for those with severe celiac. Usually, our drive-thru experience is fine. They mark "red flag: gluten allergy" and are supposed to change gloves or wash hands prior to preparing our order. However, there is a huge difference between drive-thru and going inside. After the difficult experience of watching someone I care about get very very sick, we will not be ordering inside and trusting them to avoid cross-contamination in the future. Extremely disappointing.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified April 12, 2026Yext Knowledge Graph
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