Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers noted that the food was often cold, overcooked, or not prepared as requested, leading to dissatisfaction.
Customer Service
Feedback indicated a lack of friendly and efficient service, with some employees displaying rude behavior and poor communication.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating that there are occasional positive experiences.