Location.com logo
Brand Certified

McDonald's

2.9
(827 reviews)

Business Details

533 W Main St, Butler, IN
46721, United States
(260) 868-9917
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
533 W Main St, Butler, IN
46721, United States

Hours

Reviews

2.9
827 reviews
5 stars
187
4 stars
147
3 stars
154
2 stars
103
1 star
236

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, poorly prepared, or incorrect food items, including cold fries and raw chicken sandwiches.

Service Speed

Many reviews highlighted extremely slow service, with long wait times in both the drive-thru and inside the restaurant.

Cleanliness

Customers frequently mentioned unsanitary conditions, including dirty tables, floors, and bathrooms, as well as issues with flies and mold.

Staff Attitude

Several reviews noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

Customers expressed concerns about poor management and lack of oversight, leading to ongoing service and cleanliness problems.
  • JB
    joshua baughman
    Feb 14, 2026
    2.0
    Someone please explain to me how they cannot serve hot fries. I ordered a combo meal and 2 happy meals and not a single hot fry among them. I don’t know why I’m surprised but the spicy chicken sandwich I ordered was ambient temperature also so for the time I waited for the food it must have hit an artic zone and removed the heat. I was willing to deal with poorer food quality when it was affordable but come on McDonald’s if you want to charge more you need to step up and at the very least serve hot fries
  • AD
    Arron Declue
    Jan 21, 2026
    1.0
    Horrible...never again
  • LL
    Lisa
    Jan 4, 2026
    1.0
    Every single time I make the bad decision to come to this place, because of convenience, I’m disappointed in myself. The prices if you pay attention are more expensive that other locations. The service is horrible. You wait in the drive thru 20 minutes minimum. The drive thru mic/speaker sounds like the person is eating it. Just don’t bother coming here. Fries are over cooked.
  • AC
    a c
    Dec 21, 2025
    1.0
    They never get anything right and they always let things sit until they're cold. I wish they would stop hiring teenagers and firing the people who actually do their job. It is literally ALWAYS like this.
  • SB
    Sherri Bolen
    Nov 30, 2025
    1.0
    Came to this location Sunday morning at 6:30. There's 4 cars in the parking lot and supposed to be open at 5am. Went to the drive thru and they said that they wasn't going to be open until 7am. Nobody knows how to run the grill??? Nobody can cook the food?? This place is a joke!!!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 533 W Main St, Butler, IN?

McDonald's at 533 W Main St, Butler, IN is open every day from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is available daily from 5:00 AM until 11:00 PM at this McDonald's.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: