McDonald's

3.0
818 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
533 W Main St, Butler, IN
46721, United States

Hours

Reviews

3.0
818 reviews
5 stars
188
4 stars
146
3 stars
154
2 stars
100
1 star
230

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported unsanitary conditions, including dirty tables, floors, and bathrooms, with some mentioning flies and mold.

Food Quality

Many reviews highlighted poor food quality, including cold, greasy, or improperly prepared items, with several customers expressing disgust.

Service Speed

Customers frequently complained about slow service, long wait times, and incorrect orders, often requiring multiple visits to resolve issues.

Staff Attitude

Several reviews noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Management Issues

There were complaints about poor management oversight, with reports of staff being untrained or indifferent to cleanliness and service standards.
  • MB
    Megan Burgess
    Oct 13, 2025
    1.0
    If I could give a 0 I would! Nasty store Nasty people Seriously the worst place I've ever been to. Flys... all the tables were disgusting. We complained and the lady said " well good thing this isnt a corporate store... get out of my store" absolutely ridiculous. This place shut be shut down!
  • CB
    Courtney Bermes
    Oct 4, 2025
    3.0
    They failed to customers that the pops would be warm- no ice.
  • NH
    Nelly Hernandez
    Oct 2, 2025
    1.0
    Saturday, September 27th at around 10:30 pm My man was super hungry and craving a quarter pound cheeseburger from McDonald’s . This is what he gets in his bag …. What the heck is that? It’s like they literally drowned that burger in grease! Would any of you people that work at McDonald’s or whoever made this burger, would you eat that!? I wouldn’t even feed that to my dog or any animal! That’s just disgusting and I hope you feel accomplished to whoever made this burger that night . Nasty! 🤮
  • AC
    Alex Cope
    Sep 19, 2025
    1.0
    We ordered inside at the kiosk and every time we do decide to go there, they are out of ice but don’t tell you until after you’ve paid. While we are ordering, one worker tells the other they are out of hot fudge and the lady in the drive thru had already paid to which the other worker responded yeah, I know just ask her if she wants caramel or something. If you knew, why didn’t you inform someone and let the drive thru know? I ordered sweet tea went to get it but there wasn’t any in the lobby. When I asked if they had sweet tea, he responded yeah back here. Okay so read the receipt and notice what you do and don’t have. I asked for the tea and the response was we can give you what we have but it may not be a full cup. All of our fries were ice cold and disgusting. We asked for new ones and then I opened my mcchicken and it had brown lettuce and shredded cheese on it. They don’t come with shredded cheese. We ended up leaving and not eating anything.
  • BB
    Brock Bernhardt
    Sep 15, 2025
    1.0
    Raw chicken sandwich after 10 minute wait.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 533 W Main St, Butler, IN?

McDonald's at 533 W Main St, Butler, IN is open every day from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is available daily from 5:00 AM until 11:00 PM at this McDonald's.