McDonald's

3.5
2079 reviews
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Business Details

243 Melton Road, Burns Harbor, IN
46304, United States
(219) 787-8288
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
243 Melton Road, Burns Harbor, IN
46304, United States

Hours

Reviews

3.5
2,079 reviews
5 stars
747
4 stars
454
3 stars
363
2 stars
159
1 star
356

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with rude staff, slow service, and incorrect orders.

Food Quality

Mixed reviews on food quality; some praised freshness while others complained about cold or poorly prepared items.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported unsanitary conditions.

Drive-Thru Experience

Drive-thru service was often criticized for long wait times and order inaccuracies.

Customer Experience

Overall, experiences varied widely, with some customers enjoying their visits while others expressed significant dissatisfaction.
  • RQ
    Rebel De Queen
    5 days ago
    3.0
    All of our burgers were burnt. Left bad after taste. 4 of us driving thru Indiana burping burnt burger. Wasn't pleasant. Those things should have never been served.
  • AV
    Adisa Vatres
    6 days ago
    1.0
    Did not get receipt, was told there is a ketchup in bag, we did not even had bag, had to ask for cups for drinks, did not have napkins had to go to counter to ask for some. While we were there two ladies and five kids were there. Kids where running everywhere almost took our food. Food gave me bad stomachache. Did not eat McDonald's in 10 years, never again. Could not really tell if there was meat in my Big Mac but that meal was tasteless.
  • AF
    Angela Freshley
    Nov 14, 2025
    1.0
    This is the worst McDonalds in the entire world. You place an order on line and it’s a fiasco with them trying to tell you it’s not paid for. How is my order ready through the app but it’s not paid? Make that make sense. You order extra of something and they act as though you’re committing highway robbery asking for it when they don’t give it to you. Place is a joke. It’s McDonalds not a fancy linen tablecloth establishment, it really shouldn’t be this hard.
  • BF
    Bobert FiggleWiggle
    Oct 30, 2025
    2.0
    Don't ask for a cup of water, unless you're planning to wait for more than 10 minutes. Once I got to the 10-minute Mark I had to leave, but it's kind of ridiculous you ask for a cup of water and then you see it sitting on the conveyor for 10 minutes several employees walk by not one can ask you what you're waiting on and when you try to say something to them they want to hide and dart around a corner
  • SB
    Susan Binkley
    Oct 28, 2025
    2.0
    I was walking with two dogs and wanted to get them some chicken nuggets. I tried to order from the drive thru, knowing I couldn't take them inside. But the employee told me I couldn't do that as I was standing in a danger zone, even though no one else was there in the drive thru. So we walked away. Done with that place!
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 243 Melton Road, Burns Harbor?

McDonald's at 243 Melton Road is open daily from 4:30 AM to 3:30 AM, with slight variation on Sunday until 3:15 AM for delivery.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru service available daily from 4:30 AM to 3:30 AM.