McDonald's

3.3
1135 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
321 N Main St, Brownstown, IN
47220, United States

Hours

Reviews

3.3
1,135 reviews
5 stars
330
4 stars
234
3 stars
228
2 stars
159
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and confusion with orders, particularly in the drive-thru.

Food Quality

Many reviews mentioned food being cold, stale, or not fresh, with several customers expressing disappointment in the quality of their meals.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported filthy conditions and a lack of attention to cleanliness during busy times.

Customer Service

Mixed feedback on customer service; some employees were noted as friendly and helpful, while others were described as rude or unprofessional.

Pricing Concerns

Several customers felt that prices were too high for the quality of food offered.
  • GB
    Gwen Beq
    2 days ago
    1.0
    I have had a quarter pounder that was not cooked through. Orders not complete and wrong orders.
  • TS
    Timothy OG Spencer
    6 days ago
    5.0
    It was good fast,good quality and friendly staff but there was a couple problems with men staring at my wife and trying to flirt with her while we ate they even walked up to the table trying to start a conversation with her while me and my family was eating other than that 100 recommended
  • UM
    Ur Mom
    Jan 1, 2026
    1.0
    I’m so upset. I won’t be going inside for my food here for a while. I ordered my food at 10:00. I watched 15 people get there after me and get their food before me. When I finally was done waiting at 10:38 I waited at the counter. I then stood at the front for 7 min waiting for someone to talk to. Ridiculous, then she said what’s the problem then waited another 5 min for my food. Just upsetting I was the first one to order and the very last to get my food.
  • CC
    Chad
    Dec 21, 2025
    1.0
    I waited almost 20 min in a drive through with only 2 people in line me and another person. I gave up and left.
  • JS
    Jeffh Smith
    Dec 8, 2025
    1.0
    Bust drive thru, got to window, they had no clue about order, took recept, said bring out out 1 minute, over 15 minutes go by, they had forgot about us, order was checked at counter, still wrong, 3 tries to get it right, 1/2 order was cold as it was setting out for the 15 minutes orphaned on the counter. Drive the 10 minutes to seymour next time, get taco bell a -2 star experience

Frequently Asked Questions About McDonald's

What are the main opening hours of McDonald's in Brownstown, IN?

McDonald's in Brownstown is generally open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Can I order McDonald's in Brownstown through delivery?

Yes, you can order delivery via their online platform available at https://mcdonalds.order.online/business/-5579, with delivery hours from 5:00 AM to 10:00 PM on weekdays and Saturdays, and 6:00 AM to 10:00 PM on Sundays.