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Dairy Queen Grill & Chill

3.8
(796 reviews)
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Business Details

115 W Commerce St, Brownstown, IN
47220-1903, United States
(812) 358-4030
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
115 W Commerce St, Brownstown, IN
47220-1903, United States

Hours

Reviews

3.8
796 reviews
5 stars
333
4 stars
200
3 stars
115
2 stars
51
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders and food not being served hot.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, impacting the overall customer experience.

Positive Experiences

Despite the issues, some customers praised the food and friendly service, particularly regarding ice cream treats.
  • DM
    Darlene McCory
    Jan 18, 2026
    2.0
    What is the point of a new building if the quality standards are not being upheld? While the food was good, it is unclear if the current state of the dining room is a result of understaffing or simply a lack of oversight and clear expectations. The owner and management of this location should seriously consider the standards they wish to project to the community. The most disappointing aspect is that the majority of the staff are young, first-time workers; failing to provide proper training and maintain high standards does not set them up for success.
  • DL
    Derek Langdon
    Dec 25, 2025
    5.0
    5 stars crew very friendly
  • GR
    Georganne Rein
    Dec 4, 2025
    5.0
    The guy taking orders was the nicest guy we have encountered at a fast food restaurant. So sweet and helpful!!!! Good job. !!!
  • ZR
    Zachary Roles
    Nov 11, 2025
    4.0
    Went in for the free blizzard for veterans promotion and got food as well. I noticed on my receipt that I was charged for the blizzard. I mentioned it to the employees at the drive-thru, but they had no idea what i was talking about despite asking about the promotion when I first pulled in at the speaker. I called the manager on duty and brought up the issue. She was very apologetic and professional, offering a full refund for my order.
  • JF
    Joetta Fee
    Oct 20, 2025
    2.0
    Ordered a Confetti cake blizzard. Got half way home. Took a bite. It was an all chocolate blizzard. Chocolate syrup & chocolate chunks. Not happy!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Brownstown serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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