Dairy Queen Grill & Chill

3.8
792 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
115 W Commerce St, Brownstown, IN
47220-1903, United States

Hours

Reviews

3.8
792 reviews
5 stars
330
4 stars
200
3 stars
115
2 stars
50
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food and service, with some experiencing waits of over 40 minutes.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with incorrect orders, cold food, and poor quality.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty dining areas and restrooms.

Staff Attitude

Several customers noted rude or unhelpful staff, contributing to a negative dining experience.

Renovation Feedback

Recent renovations received positive remarks, with customers appreciating the improved atmosphere.
  • ZR
    Zachary Roles
    Nov 11, 2025
    4.0
    Went in for the free blizzard for veterans promotion and got food as well. I noticed on my receipt that I was charged for the blizzard. I mentioned it to the employees at the drive-thru, but they had no idea what i was talking about despite asking about the promotion when I first pulled in at the speaker. I called the manager on duty and brought up the issue. She was very apologetic and professional, offering a full refund for my order.
  • VC
    Valessa Cornett
    Oct 21, 2025
    5.0
    Fantastic ice cream friendly service
  • JF
    Joetta Fee
    Oct 20, 2025
    2.0
    Ordered a Confetti cake blizzard. Got half way home. Took a bite. It was an all chocolate blizzard. Chocolate syrup & chocolate chunks. Not happy!
  • DE
    Dalton England
    Oct 18, 2025
    1.0
    I came in around 7pm and my cheese curds were hard and burnt and nasty and so was the rest of the food so bad my kid literally threw up. I also was there for 40 mins before I got my food not happy considering how much I pay
  • SC
    Stephanie Cantelme
    Oct 18, 2025
    1.0
    Food was not hot after waiting 45mins.. then had to wait for 10 mins to get a refill on coffee. And it was not busy at all there was our party of four and 3 other parties of 2.. need either fast workers or more.. also need a coffee pot out in then lobby so customers can get their own refills ..

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Brownstown serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.