Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.8
1,058 reviews
5 stars
251
4 stars
181
3 stars
126
2 stars
120
1 star
380
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor communication, and rude staff, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold, stale, or improperly prepared items.
Cleanliness
The restaurant was often described as dirty, with sticky floors and unsanitary conditions reported.
Management Problems
Several reviews pointed to poor management practices, including lack of staff training and inadequate customer service.
- DMDaryl MoodyNov 6, 20253.0They ran out of chicken tenders; but, they were very nice and allowed me to choose another item plus gave me a card coupon for free fries at any Wendy’s location.
- DMdavids mynameNov 5, 20254.0Haven't eaten here yet just road passenger with my wife to get the kids food, they messed up on an item so by the time we got the food they had gave us a better size. Alright in my book.
- J0Jukeboxguy 0000Nov 5, 20252.0THE SPICY CHICKEN SANDWICH SEEMED VERY SMALL.
- AFAndrew FletcherOct 28, 20251.0Waited 15 minutes in line in the drive-through with nobody else in line just for them to mess up my order completely and have hard nuggets in cold food directly after pick up. Retrain or fire. Ridiculous
- JCJessica ClementsOct 7, 20251.010/7/25 - 11:10am Was told when I pulled up to the drive-through speaker one minute, 10 minutes pass before I said Hello.. I was told one minute again so I waited 5 more minutes at the drive-through speaker before I explained nicely that I had been waiting for 15 minutes to which I received no reply. I pulled around and there was one truck at the window I waited another 3 minutes before deciding to go inside to speak with a manager. Megan comes to the front to speak with me, I explain to her since she didn’t have a headset on what had happened. She copes an attitude with me saying they are under staffed I told her that being under staffed doesn’t excuse not communicating that thru the speaker. Instead of handling the situation like a manager she tells me she runs a 5 million dollar company and that if I want to apply there since I know everything then I can. At this point I asked her for corporates # she says it’s privately owned so I asked for her manager or bosses name, she tells me there is no one above her. The lack of professionalism and customer service is beyond comprehensible. I counted 5 people not including her in there working that I could see, only 3 guys inside eating with 2 already having their food and 1 truck in the drive thru. I’m still lost as to why no one could just say they are 15-20 mins behind especially just starting lunch knowing people have a certain allotted time (usually 30 mins.) before having to go back to work. I encourage the true owners to pull the cameras and check Megan on how to properly run a “5 million dollar company” before she runs it into the ground. I also have recorded no one responding back to me at the drive thru and the encounter I had with the “manager” who told me recording in a public area is illegal, her and the rest of your staff could use some serious retraining.
Frequently Asked Questions About Wendy's
Is Brownsburg Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Brownsburg, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Brownsburg, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (317) 852-8590.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Brownsburg Wendy’s serve breakfast?
Yes, this Wendy’s location in Brownsburg, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's in Brownsburg, IN?
Wendy's in Brownsburg is open daily from 6:00 AM to midnight, including the drive-through service.
Does this Wendy's location serve breakfast?
Yes, the Brownsburg Wendy's offers breakfast options including combos, sandwiches, coffee, and sides via their app or website.
Is drive-thru service available at Wendy's Brownsburg?
Yes, this location provides drive-thru service every day from 6:00 AM to midnight.
Can I order Wendy's food for delivery near Brownsburg, IN?
Delivery may be available; check the Wendy's app or order.wendys.com by entering your address to confirm delivery availability.
How can I contact Wendy's Brownsburg for feedback or questions?
You can call the location directly at (317) 852-8590 or reach the Customer Care team via live chat on the Wendy's Contact page or call 888-624-8140.
What payment options does Wendy's Brownsburg accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find the menu and pricing for Wendy's Brownsburg?
Menu and pricing can be viewed at menu.wendys.com or order.wendys.com, which reflect location-based prices.
What nearby restaurants are close to Wendy's Brownsburg?
Nearby dining options include Mediterranean Pizza, Ohana Hawaiian BBQ, Jimmy John's, Qdoba, KFC, Taco Bell, and White Castle, offering a variety of cuisines.
Are there any convenient stores or services near Wendy's Brownsburg?
Nearby, you can find Dollar Tree for discount shopping, Kroger Fuel Center for gas and convenience needs, Speedway gas station, and Western Union for money transfer services.
What places of personal care or service are near Wendy's in Brownsburg?
For beauty and wellness, Brownsburg Nails and Three Dimensions hair salon are nearby, as well as tattoo shops like Free Hand Body Art and Steel Rod Tattoo.