Jimmy John's

Reviews

• JJ

  JCBiker106

  Nov 5, 2025
  2.0
  The food is ok. It's a sandwich. Not great, but not bad. Sandwich customizations are done successfully most of the time but not always. The delivery drivers seriously need to be fired at the Brownsburg location though. They are terrible and can't follow directions. I explicitly state that they should ring the bell and not leave my food on the ground, but nearly every time I order from them I have to keep checking the porch to see if they threw the bag and ran. They don't even extend me the courtesy of ringing my doorbell! How am I supposed to know my food is here and bug free when they just leave it on the ground and run away??? Seriously??? This place is freaky-terrible and we won't be ordering from this location again. Account deleted. App uninstalled.
• EO

  ella osterbur

  Nov 2, 2025
  1.0
  I had a terrible experience at this Jimmy John’s location. The employee who handled my order was extremely disrespectful and even threw my food at me. I’ve never been treated like that at any restaurant before. I’m really disappointed — I expect basic respect and professionalism when I spend my money somewhere. I also want to be reimbursed for my order, because the way this was handled was completely unacceptable. I hope management looks into this seriously and makes sure no other customer is treated this way.
• JW

  Jill Winard

  Sep 26, 2025
  1.0
  The sandwiches are usually pretty decent but the employees are definitely not friendly and can be very snappy and rude - I'm guessing because they all seem stressed out. Yes, it can get busy at certain times, but there are plenty of other places that get busy - yet the employees still maintain a friendly and positive atmosphere.
• BC

  Brandy Compton

  Sep 23, 2025
  3.0
  I stopped by this location this evening and there were two young men in the store. My encounter with the bigger individual was very distasteful. He took my order looking away and never greeted me. Ever. No eye contact and absolutely no customer service. On the other side of this terrible experience was the smaller young man. Very polite, I believe he could sense me hav in big been taken aback by the guy who initiated my order. The second guy was fantastic with great customer service. Again, I don’t recall seeing the names but I dj know one was much smaller than the other. All of this to say please keep customer service a thing and perhaps speak with the young gentleman who couldn’t bear look at me let alone speak. It was an unfortunate event.
• AK

  Abbi Kimberling

  Aug 21, 2025
  1.0
  Good in store, but if you order online they dont even try to get your order correct. Drivers are rude. My sandwich was assembled outside the sub bread and wrapped up as normal. The turkey sandwich we ordered did not have any turkey and the pickle was really visibly rancid...like almost black in color. Very disappointing. Brownsburg location needs to do better.