Dunkin'

3.5
553 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brownsburg, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13 Commerce Drive, Brownsburg, IN
46112, United States

Hours

Reviews

3.5
553 reviews
5 stars
231
4 stars
105
3 stars
60
2 stars
46
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and poor customer interactions.

Order Accuracy

Many customers expressed frustration with incorrect orders, including missing items and wrong food or drink.

Food Quality

The quality of food and drinks is inconsistent, with reports of stale donuts, poorly prepared food, and drinks not meeting expectations.

Cleanliness

Several reviews mention cleanliness issues within the store, including dirty tables and unsanitary conditions.

Speed of Service

While some customers appreciate the quick service, others report long wait times and disorganization, especially during busy hours.
  • LL
    Lois
    Dec 29, 2025
    5.0
    The service here is excellent. This location is well out of my way but I prefer it to the one over next to me. Went in this morning and got some coffee. Even though it’s freezing and awful out, the people in here are so kind and friendly. Thank you!
  • KK
    kel
    Dec 2, 2025
    1.0
    MAGGOT IN DRINK!! Do not go here! My first drink was room temperature like it had been sitting out and I stupidly gave them the benefit of the doubt and got it remade and there was a maggot in the bottom of the cup.
  • MM
    megan
    Nov 28, 2025
    2.0
    I have gone to this dunkin literally probably like 100 times since I was a kid. I don’t care for coffee so I’ve always gotten the hot chocolate because dunkin’s is pretty good, not watery, and enough chocolate without feeling like you’re having dessert. It’s a small thing, but I enjoy it and I enjoy dunkin’s specifically. For the past 6 months or so though, this Brownsburg dunkin specifically has been using water in their hot chocolate and I can’t prove it literally at all but like as a hot chocolate enjoyer they HAVE to be using Swiss Miss packets. I know this is not uncommon for a lot of coffee shops that offer hot chocolate but it’s annoying me because dunkin doesn’t, or at least the other locations have the decency to use milk with it so that it tastes much better. So this is me literally begging this dunkin to please go back to the original recipe or use milk with the packets or SOMETHING please because I just got a hot chocolate from this dunkin and AGAIN it’s disgusting, I don’t have this problem at any other dunkin, and I’m so annoyed and I have time today lol so please cause i’m gonna stop coming to dunkin okay love you bye
  • MP
    Mark Pankow
    Nov 14, 2025
    2.0
    For some reason this particular Dunkin seems to serve coffee that is not hot. Not always, but often.
  • LL
    LocalLacey
    Nov 8, 2025
    5.0
    Quality food and a tasty drink! This was the first time visiting this location, but it is by far the best Dunkin I have tried here in Indiana. The avocado toast was perfectly made and delicious. The donut actually tasted fresh and was not all dried out like they are at other locations. The coffee did not look like the picture which was disappointing, but it was still decent.

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' in Brownsburg, IN?

Dunkin' in Brownsburg, IN is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Brownsburg offers both delivery and curbside pickup services.