Donatos Pizza

3.8
259 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
813 East Main Street, Brownsburg, IN
46112, United States

Hours

Reviews

3.8
259 reviews
5 stars
131
4 stars
47
3 stars
19
2 stars
15
1 star
47

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Customer Service

Feedback indicates inconsistent customer service, with some praising staff while others reported rudeness and poor handling of complaints.

Food Quality

While some customers enjoyed the pizza and other menu items, there were numerous complaints about cold, undercooked, or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues in the restaurant, including dirty dining areas and unsanitary conditions.

Delivery Issues

Customers experienced delays and problems with delivery, including incorrect orders and lack of communication from staff.
  • LB
    Lacie Bardsley
    Dec 19, 2025
    1.0
    Bead sticks not fully cooked , pizza order wrong . Buffalo chicken burnt and cold
  • LA
    LaShawn Askew
    Dec 5, 2025
    5.0
    Ordered a personal size bbq chicken pizza. It was ready when I walked through the door! Pizza was one of the best bbq chicken pizzas I’ve had. I’ll definitely be back 💜
  • JD
    Jackson Deshommes
    Nov 14, 2025
    1.0
    People no working
  • JL
    j laz
    Oct 4, 2025
    1.0
    Terrible, use to be good, its awful now. Screwed up my entire order. Sent picture proof and still wouldnt believe. Like I can some how unmelt the cheese. Put stuff under it and remelt it. And the second pizza I got was entirely wrong and not even a pizza I ordered. Will not be returning to this store. Added pictures to show that there is multiple things clearly melted under the cheese that could not have been "added".
  • AM
    AJ Mohringer
    Sep 14, 2025
    5.0
    Calzon was cooked perfect.

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours of Donatos Pizza in Brownsburg, IN?

Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to midnight. It is closed on November 27, 2025.