Customer experiences with service are mixed; some report friendly and efficient staff, while others mention rudeness and poor order accuracy.
Food Quality
Food quality is inconsistent; while some customers enjoy the treats, others report issues with overcooked items and incorrect orders.
Cleanliness
Cleanliness is a concern for some customers, with reports of dirty tables and sticky floors affecting their dining experience.
Pricing
Many customers feel that prices are high for the quality of food and service received, leading to dissatisfaction.
Blizzard Consistency
There are complaints about the inconsistency of Blizzards, with some customers receiving poorly mixed or underfilled products.
JT
Julia Torrence
Oct 27, 2025
4.0
Hamburger was dry cooked to long
BM
Brine Mangat
Oct 4, 2025
1.0
I came here to pick up an order that was supposed to be ready when I got there. I had to wait 20+ minutes and asked them 4 times how long it would take. On the 4th they finally checked the receipt and looked one of the items was already on their counter where food that has been made is put up and has been so for the past 10 minutes. After that they said they needed to make the other freeze. And one of the workers went into the back to get that done. There were two others looking at the receipt for my order and one of them checking the freeze that was already done threw it into the trash as it was already melted. After that i just chose to leave
FP
Frank pounds
Aug 27, 2025
4.0
Good place blizzards are fantastic
CC
Charity Cayce
Jul 26, 2025
5.0
I love the new order ahead, they keep your stuff nice and packed nicely until j
BS
Beth Sweet
Jun 27, 2025
5.0
We stopped for a dipped cone. The line was long but moved quickly. We got small dipped cones, but they were generous size.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Brownsburg?
Dairy Queen Grill & Chill in Brownsburg is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Fridays and Saturdays.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, signature shakes and malts, and DQ Cakes.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, they offer a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for kids?
Yes, the location is family-friendly with booster seats, high chairs, and is wheelchair accessible. It's also good for kids and offers free WiFi.
Can I order food online or via an app from Dairy Queen Grill & Chill?
Yes, mobile ordering and rewards are available through their app, and you can also order online for pickup via their website.
Are there seating options at Dairy Queen Grill & Chill?
Yes, they offer seating both indoors and outdoors for customers.
What nearby automotive services are close to Dairy Queen Grill & Chill?
Nearby automotive services include Marilyn's Towing & Recovery, Brownsburg Muffler & Service Center, Brownsburg Auto Center, and NAPA Auto Parts, which could be useful if you need vehicle assistance before or after your visit.
What dining options are near Dairy Queen Grill & Chill for variety?
Nearby restaurants include Maddie's, Manure's Pancake Pile, Flap Jack's, and Flap-Jacks Pancake House Restaurant, offering American, breakfast, and brunch choices to enjoy before or after your Dairy Queen visit.
Are there any nearby services for insurance or counseling close to Dairy Queen Grill & Chill?
Yes, Farmers Insurance - McKenzie Crose, McKenzie Crose Agency, and Dash Dericks - State Farm Insurance Agent provide insurance services, while Vibrantly Live offers counseling and life coaching nearby.
What nearby amenities can families visiting Dairy Queen Grill & Chill access?
Families can find services like The Pet Clinic of Brownsburg for pet care, My Place Hair Studio and Vibe Salon & Spa for beauty needs, and Dollar Tree and Caroline's Boutique for shopping nearby.