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Arby's

3.6
(758 reviews)
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Business Details

11131 Us 52, Brookville, IN
47012, United States
(765) 647-5076
http://www.arbys.com/locations/us/in/brookville/11131-us-52/store-5649
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
11131 Us 52, Brookville, IN
47012, United States

Hours

Reviews

3.6
758 reviews
5 stars
271
4 stars
192
3 stars
119
2 stars
47
1 star
129

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the dining area and equipment were dirty, with specific mentions of unsanitary conditions in the bathrooms and food preparation areas.

Food Quality

There were numerous complaints about food quality, including issues with freshness, incorrect orders, and food being served cold or spoiled.

Service Speed

Customers frequently noted slow service, particularly in the drive-thru, with some expressing frustration over long wait times.

Staff Attitude

While some reviews praised the friendliness of the staff, others reported rude behavior and a lack of professionalism, especially during busy times.

Availability of Menu Items

Several customers expressed disappointment over the unavailability of key menu items, particularly roast beef, which is a staple of the brand.
  • JN
    J Neddam
    Feb 24, 2026
    1.0
    I don't leave reviews but tonight Just put me over the edge. I ordered the corned beef ruben sandwich, and after paying they asked me to pull forward and wait, no problem. A couple of minutes later, they brought my sandwich cout to me, and I drove the three blocks home only to discover that the bread was like a rubber band and the meat wasn't even Luke warm. This had happened multiple times and I'm over it. Arbys will no longer get my business. Thanks to the crew at the Brookville, IN. Location.
  • KR
    Kenneth Redding
    Feb 3, 2026
    5.0
    The box!!!
  • CH
    Corky Hitter
    Dec 5, 2025
    1.0
    Could really use a good cleaning!! Very filthy dirty!!!
  • BR
    Big T Ratliff
    Nov 21, 2025
    3.0
    Service was good. Staff is exceptional. Food tasted great.
  • HC
    HOOD CLEANING
    Oct 21, 2025
    4.0
    They usually have the goodies Beef sometimes ❤️ is superficial
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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