Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff and poor customer service experiences, including incorrect orders and long wait times.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold fries, incorrect orders, and overall food quality.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and malfunctioning facilities.
Inconsistent Experience
Customer experiences varied widely, with some praising quick service and friendly staff, while others reported significant delays and mistakes.
CW
Caitlin Whiteman
Dec 31, 2025
1.0
The cashier in the drive thru needs an attitude adjustment.
MT
Mark Terry
Nov 24, 2025
1.0
If you like pulling ahead and waiting 15 minutes for fries... This is your place to go. I've been here ten times at least and 9 of those times I had to wait for fries for at least 10 minutes.
JJ
Jayme
Oct 30, 2025
3.0
The guy who took our order was very rude to us while taking our order and when we got up to pay he was even more rude! Its like dude if you dont like your job then quit. You chose the job, you literally showed up for the interview.
JS
jacey stanton
Oct 25, 2025
1.0
I live right down the road and I still go to Plymouth. Managers are not trained well and horrible with customer service. Food is constantly wrong, like how do you accidentally put big mac sauce on a quarter pounder and send it? Fries are always cold and managers refuse to replace them. The owners need to fix it or shut it down, considering they own most of northern Indianas mcds, it's no loss for them.
AU
A Google User
Oct 17, 2025
2.0
It was so good but the wait and the line I had to go inside because the drive-through line was too long