Customers frequently reported issues with staff attitude, lack of training, and slow service, particularly during busy hours.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or improperly prepared items, while some praised the food when it was fresh.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting improvements while others reported unsanitary conditions.
Management Issues
Several customers suggested that management needs to improve training and staffing to enhance overall service and food quality.
NC
Nichole Criffeld
Dec 19, 2025
1.0
Whoever worked the window had no idea how to make a Sunday. Christmas next week and you have no egg nog shakes or pepermin
TT
Troy
Nov 26, 2025
1.0
Not sure what happened with this Dq, but sadly I nor my family will never come here again. On 11-25-25 around 6:20pm we stop in and ordered three 4pc chicken strip baskets and a milkshake. We found a seat and they brought out 1 chicken strip basket, the gravy was like water. I took it back and asked if I could get another gravy this one is like water and they looked at it. I said if all of your gravy is like that never mind I dont need it. Young lady in the back said wait until I get done cooking this burger I have to thinking the gravy up. I said I don't want anything special just your normal gravy. They said they would bring it out with the food. 20 minutes later still no food so we go to counter and ask about our food and they said they was waiting to bring it out they was working on the gravy. At this moment a young boy was eating a French fri out of another box of someone chicken strip basket. We got are food and the gravy was yellow and are food was cold because it sat there for 20 minutes. Then pizza hut driver pulled up and brought a pizza in for the young girl that was working on the gravy. The owners need to sadly re due the management of this establishment because the young kids working that night had no clue of normal corporate standards of their establishment.
JM
Junior Marie
Oct 14, 2025
5.0
The kid at the drive thru is awesome! My order is always right! This is around 2pm, didn't get his name. Great job!
MR
Melissa Ross
Sep 22, 2025
1.0
Very young and immature staff working in the evenings. The management really needs to step up the training that involves staff communication and ability to follow meal orders properly. We won’t be going back so whether these issues get resolved or not doesn’t bother me. Just feel like management should know they should do better with the hiring/training process.
RM
Russell Moretton
Sep 5, 2025
5.0
This food was fantastic!!! Drove to Bremen from Elkhart for some work. Not alot of options for food here. Walked in and was greeted by the workers, very nice and very quick to acknowledge my presence. They helped me decide which blizzard to get and suggested the southwest bacon burger. Everything came out quick, hot, and so yummy. Definitely will be back next month.