Wendy's

3.2
616 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
717 E. National, Brazil, IN
47834, United States

Hours

Reviews

3.2
616 reviews
5 stars
181
4 stars
115
3 stars
123
2 stars
54
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food.

Food Quality

Several customers complained about cold or poorly prepared food, including cold fries and burnt burgers.

Staff Attitude

Feedback indicated that staff were often rude or indifferent, contributing to a negative customer experience.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the dining area and restrooms.
  • JM
    Jeremy Mason
    Nov 10, 2025
    1.0
    I usually don't post reviews, hut this is ridiculous, 5 times in a row either the order was messed up or they were out of something. Poor manager decent food
  • SK
    susie kraemer
    Oct 10, 2025
    3.0
    They were slow.
  • SD
    sebastian Dragon
    Sep 28, 2025
    1.0
    Fix yo card reader. The card reader is broken in the drive though and inside
  • SS
    Stephen Smith
    Sep 13, 2025
    3.0
    The food was barely "ok" none of the staff was the least bit friendly. They all acted like they'd rather be anywhere else, but there.
  • HM
    Harold McLamb
    Sep 11, 2025
    1.0
    I went inside and placed an order for the 2 junior bacon cheeseburger meal, to go, at 7:12 pm. I didn't actually receive my order until 7:36 pm.... If my math is correct, that's 24 minutes of standing there waiting for 2 small burgers and a medium fry. That isn't all... After getting back into my truck and heading home, I pulled out the fries. Cold. Not warm, but room temperature cold. Ok, I still have the two delicious burgers...I pulled the first one out. Same as the fries except the cheese was actually cold-cold. I pulled out the second burger and it was about 6 degrees warmer than the first. I love Wendy's, especially the junior bacon cheeseburger, but it will probably be a while before I get another. And it definitely will not be at this location.

Frequently Asked Questions About Wendy's

Is Brazil Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.