Wendy's

3.9
726 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
860 N Main St, Bluffton, IN
46714, United States

Hours

Reviews

3.9
726 reviews
5 stars
307
4 stars
213
3 stars
112
2 stars
45
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude and unprofessional behavior from management.

Food Quality

Food quality is inconsistent; some customers enjoy fresh and hot meals, while others receive cold or incorrectly prepared items.

Speed of Service

The drive-thru is frequently noted for its speed, although some customers report long wait times during busy periods.

Cleanliness

Cleanliness of the facility is a concern for some customers, with reports of dirty dining areas and unsanitary conditions.

Order Accuracy

Order accuracy is a recurring issue, with multiple customers reporting incorrect or incomplete orders.
  • ED
    emm dee
    Nov 8, 2025
    4.0
    Accidentally ordered the wrong sandwich but it was hot and fresh. The fries were delicious but not as hot as I would have liked. Coffee tastes good on a cool day.
  • PC
    Peggy Capps
    Oct 30, 2025
    1.0
    I have been through drive thru 3 times in last month and never have you gotten my order right. Ordered Dave’s classic single combo, medium fry and Coke with NO cheese on burger only mustard and pickles. Simple but you can’t come through correctly. I won’t be back. Staff needs to LISTEN and be able to READ!!!!!!!!
  • AB
    Adam Bridges
    Aug 17, 2025
    5.0
    The workers were nice and alert. My order was taken without issue. The price was what it was supposto be. My order came quickly and was correct. The facility was clean and well kept. The atmosphere seemed pleasant.
  • BC
    Brandy Cooper
    Aug 13, 2025
    3.0
    Would of liked to get the no salt ff i ask for not burt re cooked ff with 2xs the salt
  • MH
    Mahala Hasty
    Aug 2, 2025
    3.0
    Normally I get the best food at this location, however this morning I didnt get anything. I work fast food also, so I understand it was my fault ordering on the app and trying to get breakfast at the last minute- wasn't the best decision I've made, but we were told we couldn't get anything I ordered- not even the coffee they sell ALL DAY. The manager made it her mission to make us feel stupid and to shoo us out of her drive thru because we didnt check in to get our breakfast by 10:30 am. Again, I understand that i was late- but the way she handled the situation- was awful. I hope she had a good day at work though, and handled other customers a little more gently than us.

Frequently Asked Questions About Wendy's

Is Bluffton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.