Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
509 reviews
5 stars
231
4 stars
122
3 stars
64
2 stars
26
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders being common issues.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, food being cold, and inconsistent quality.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and poor customer interaction.
Pricing Concerns
Several reviews mentioned that prices seemed high for the quality and quantity of food received, leading to dissatisfaction.
- FSFelicia SatterfieldJan 5, 20261.0Placed a mobile ordered for a medium hot fudge sundae add mallow cream which costs and a 4 piece chicken strip basket with gravy and cheese curds. Get there and wait about 10 minutes before someone finally asks me if I'm doordash 🙄 no.... Tell her my name and I get informed they have no gravy. Then she hands me my sundae first then wait a few more minutes before being handed my chicken strip basket. I opened it before Ieft as I do to make sure the order is right and there's no marinara and had to ask for it and this has happened EVERY time I've ordered cheese curds from this location!! Also, my med hot fudge sundae did NOT have the mallow cream on it I paid extra for so I called the store and the girl answered the phone and I told her it wasn't on there and she said 'ate you sure? Cause I put it under the fudge' ...... Are you freaking kidding me?! I asked her 'why would you put a WHITE substance directly on top of another white substance THEN put the fudge over it knowing I wouldn't be able to tell it's even on there??' she said 'I'll give you to my manager' instead of giving me an answer. I was SO frustrated cause it seems like almost every fast food restaurant I go to cannot ever seem to get my order right so I ended up telling him I won't ever be coming to that store again and hung up!! I'm just so DONE with the entire world nowadays!! 💯 Throwing $ away left and right and when you call people out or tell them you didn't receive something YOU paid for they make YOU out to be a Karen or like you're just complaining to complain when it's MY $ being wasted!! That'd be ME getting ripped off!! DUH!! 🙄 I will NOT be going back to this location anytime soon!! 💯
- DTDavid TrottDec 26, 20253.0food was fair. price soso .
- ESEmily SmithDec 9, 20255.0They were very nice & service was great
- PBpatricia bladeNov 29, 20254.0We stopped to get a quick bite to eat for two. The price was much better than other fast food places these days. $18. Two combos, single & a double
- GBGate The belovedOct 5, 20251.0I placed an order online, and unfortunately, the manager seemed inattentive. Although she acknowledged our mobile order, we never received our food, even though it was readily available. Furthermore, I had ordered a honey BBQ chicken tender basket but instead received regular tenders and only half a piece of bread.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Bluffton offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, and ice cream cakes.
What are the regular operating hours of Dairy Queen Grill & Chill at 960 N Main St, Bluffton?
They are open daily from 10:30 AM to 9:00 PM, except Fridays and Saturdays when they close at 9:30 PM.
Are there any special holiday hours or closures at this Dairy Queen location?
Yes, on December 24, they open from 10:30 AM to 4:00 PM, and they are closed on December 25.
Does Dairy Queen Grill & Chill offer drive-thru service and outdoor seating?
Yes, they have a drive-thru as well as outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the location is family-friendly, offers booster seats, high chairs, and welcomes children.
Can customers use mobile ordering or get mobile deals at Dairy Queen Grill & Chill?
Yes, they offer mobile ordering & rewards along with mobile deals, and you can download their app for exclusive deals.
Is the Dairy Queen Grill & Chill in Bluffton wheelchair accessible and does it have free WiFi?
Yes, the location is wheelchair accessible and offers free WiFi to customers.
What nearby places can I visit around Dairy Queen Grill & Chill for more dining options?
Nearby dining options include Grand Sweet Shop, Bluffton Donut Haus, Papa John's Pizza, Little Caesars Pizza, Subway, McDonald's, and Tyeger's Pizza Parlour.
Are there any nearby fitness or recreational facilities close to Dairy Queen Grill & Chill?
Yes, Anytime Fitness Bluffton is nearby, for those interested in fitness and sports activities before or after their visit.
What nearby service-oriented businesses can I find close to Dairy Queen Grill & Chill in Bluffton?
Nearby service businesses include Lexis Rae Hair Studio, Farmers Insurance-Shari Tomac, and United Way Of Wells County among others.