Jimmy John's

Reviews

• TB

  Timothy Brown

  Apr 21, 2026
  1.0
  Avoid ordering Jimmy John's through Grub Hub. I was just notified that my group order for a dozen people in our office was cancelled 15 minutes before it was supposed to be here.
• RE

  Robin Earls

  Mar 25, 2026
  1.0
  Ordered delivery through JJ app. Got a notification that my food was out for delivery. Great, expected it to take about 15-20 minutes. It took over an HOUR! Jimmy John’s should not take that long for delivery, especially considering how you have to live within a certain radius of that store to order from them. When I called to get an update they said they only have one delivery driver and he took EIGHT orders with him. Stop trying to save money and hire more delivery drivers. Of course my food was cold and soggy when I got it. I miss when jimmy John’s would refund your money if they took longer than 20 minutes. But of course they took that away bc they don’t hire enough delivery drivers to meet that quota
• LR

  Leslie Rutkowski

  Mar 8, 2026
  1.0
  On a rare occasion, I get food delivered. Tonight was that kinda night. And, woo - JJs. When I placed the order, I got a text that Uber was delivering. I didn't order via Uber eats, but directly through the JJs app. Weird, but ok... So, in a fairly reasonable time, an Uber driver shows up with *an* order. Not mine. Not what I ordered, not what I wanted. And because somehow Uber served as a middle person for delivery, there's no recourse. JJs could refund or, this time, they could send their own delivery person with the food. But no comps for the mistake or delay - take it or leave it. Again, what?? So, in practice, this meant that I tipped two drivers and my food took over an hour. Like many aspects of our online lives, Jimmy John's is fully enshittified.
• MT

  Madison Taylor

  Mar 1, 2026
  2.0
  I usually order food delivery from this location but not anymore. I hate to be a Karen but I ordered my food and it took them 2hrs to get it delivered. It obviously arrived soggy and am sad I paid almost $18 for a soggy sandwich after working all day😭😭 not to mention at the time of ordering the bottled soda wasnt available so i had to get a fountain drink and paid extra for a large. When it arrived all the ice was melted and my drink was watered down. this was tge cherry on top to a bad day:( this location is NOT freaky fast at all and will never order delivery again
• BA

  Bill Adam

  Feb 27, 2026
  5.0
  Great service, great food, a special thanks to Andrew who displayed great customer service and gave me a new sub after I dropped mine!