Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some enjoyed the burgers and fries, while others reported issues with freshness and preparation.
Service Experience
Service quality varies significantly; some customers praised friendly staff, while others experienced rude or inattentive service.
Cleanliness
Generally positive feedback on cleanliness of the restaurant and restrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with drive-thru service.
Speed of Service
Many customers noted quick service, especially during busy times, although some experienced delays.
BT
Bessie M Thomas
Nov 8, 2025
5.0
Ordering was a 5 minute wait and when my order came up it wasn't at all what I had ordered. Just remember we all have good days and bad days too! Be kind!
BI
Bruce Allen II
Oct 18, 2025
5.0
Good food good people during the day
HW
H Wms
Oct 17, 2025
3.0
Ordered the $8.00 JBC meal deal. Don't. Was a big mistake. You could ask, "Where's the beef?" I wish I could ask for my money back. The beef patty is potato chip thin. The cheese is thinner. The bacon adds no flavor. The sandwich is cold and dry. Fortunately, this 'deal' is only available for a limited time. Nevertheless, the service was friendly.
KH
Kim Horn
Sep 28, 2025
4.0
Great experience
JW
John Weaver
Sep 19, 2025
4.0
Food was good and came out quickly. Staff were pleasant enough.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bloomington, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bloomington, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (812) 339-5632.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Jacob Drive Wendy’s serve breakfast?
Yes, this Wendy’s location in Bloomington, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is this Wendy's location on Jacob Drive currently open?
Yes, Wendy's at 3285 W. Jacob Drive in Bloomington, IN is open daily from 5:30 AM to midnight.
What are the drive-through hours at Wendy's on Jacob Drive?
The drive-through is open every day from 5:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and includes combos, sandwiches, coffee, and sides available via dine-in, drive-thru, or delivery.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com, selecting the Bloomington Jacob Drive location.
What payment methods does Wendy's on Jacob Drive accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (812) 339-5632, use the online Contact page, or call Customer Care at 888-624-8140.
Are delivery and dine-in options available at this Wendy's?
Yes, delivery, dine-in, and drive-thru services are available at this location.
What are some nearby restaurants customers might visit before or after Wendy's?
Nearby restaurants include White Castle, Bajio Mexican Grill, Bob Evans, Papa Murphy's Take 'N' Bake Pizza, My Thai Cafe, Arby's, Chipotle Mexican Grill, and Outback Steakhouse.
Are there any nearby shopping centers or stores customers can visit around Wendy's Jacob Drive?
Yes, Whitehall Plaza Shopping Center and stores like Mattress Firm, Office Depot, and Five Below are nearby for customers.
Which nearby locations offer services that might be useful when visiting Wendy's Jacob Drive?
Nearby services include UPS Access Point for shipping, Avis Rent A Car for car rentals, and several gas stations like Shell and Quick Silver.