Wendy's

3.9
733 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4001 South Old State Road 37, Bloomington, IN
47401, United States

Hours

Reviews

3.9
733 reviews
5 stars
317
4 stars
211
3 stars
108
2 stars
38
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, overcooked, or lacking in freshness.

Service Issues

Many reviews highlighted poor customer service, including unfriendly staff, incorrect orders, and slow service.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and unclean bathrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items from bags, particularly with mobile orders.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary.
  • ED
    Eileen DeVeau
    Nov 5, 2025
    3.0
    Wendy’s used to have the best ice tea of the fast food franchises. But the last 3 times I ordered it, it was so weak you may as well as get water because that’s what it tasted like. Complaining did no good-they just looked at me & said nothing. Won’t be going there anymore-this was at the south side
  • AD
    Alana Dickey
    Oct 13, 2025
    2.0
    The chicken nuggets were strangely flat, felt sort of dry and like there wasn't much meat in them.
  • HB
    Heather Berry
    Sep 25, 2025
    4.0
    I love this Wendy's. Always get my food hot and quick and theyre not lazy.
  • JW
    Jameaka Wright
    Sep 18, 2025
    1.0
    Southside location. Too often the food is overcooked or seems like it’s been sitting out my biscuits and McMuffins end up dry instead of fresh. The cashiers also come across unfriendly, which makes it feel like just a transaction instead of real service
  • SE
    seeme everywhere
    Sep 4, 2025
    1.0
    hii honest opinion on this store specifically dont come here its just as bad as the wendys downtown i witnessed the blonde lady the manager being unfair to one of her employees and when i got my food it was cold and hard i had to ask for fresh fries the customer service was just as bad no friendly hellos no goodbyes just heres your food there are also dirty trays not fully cleaned with residue the tables are not always clean and if you take a look in their work stations its not very clean DOESNT WEAR GLOVES WHEN WORKING WITH FRIES … i come here almost 3 times a week and its always the same bad customer service and food always cold its the closest wendys to my job so i come here on break and they disappoint everytime. WENDYS PLEASE DO BETTER OR GET A NEW GENERAL MANAGER WHO CAN DO HER JOB RIGHT AND HIRE FRIENDLY EMPLOYEES !!

Frequently Asked Questions About Wendy's

Is Fred - Bloomington Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.