MP
Meteoric Path
Feb 13, 2026
I had ordered my lunch which held just 3 burritos, and they had taken items from my order and replaced them with hanous amounts of sauce (40 packets) to cover up the weight of the bag. If that's not stealing my orders, I don't know what is
JJ
JanaeAndSteve
Feb 10, 2026
I come to this store every day I work out to get a three cheese, chicken Flatbread melt. I always get it with extra chicken for the protein after the gym. I kept noticing that I will get less and less chicken each time I meant eventually I ordered through the drive-through, Got my food, noticed it was light, and ordered one with regular chicken instead of extra through inside pick up. When I went to go pick up my order from inside, both of the doors were locked. This Taco Bell opens at 8 AM and I tried to open the doors at 9:05 AM.
After comparing the two orders, I noticed that the amount of chicken in them were the exact same. Which isn’t a big deal until you get four with extra chicken like I did then I’m paying a six extra dollars each time I go without getting any of the food that I’m paying for. I went back inside and showed them that they were the same and asked for a refund or for them to remake my meal. They did not remake my meal instead they gave me a refund, Which is fine and everything except for all the times that they’ve probably done it before and I didn’t have a way to prove it without buying another one with regular chicken.
Aside from this, they seen their flatbread too long and it sticks to the paper and rips apart when trying to open the wrapper. The same thing goes for when I order extra steak in my steak, grilled cheese burrito, but I haven’t taken the time to order one with regular steak in the same day/order. It wouldn’t bother me so much if I wasn’t ordering the extra meat for the protein so I can build muscle. Which was the whole point of me getting a gym membership. So to stagnate on growth like that because a fast food chain is skimping on meat even though you’re paying for it, it’s kind of annoying.
If you want any sort of modifiers on your food, you’re going to have to ask them twice. Once when taking your order, and another time after you received your order and see that it’s wrong.
DB
Dietrich Breeden
Feb 10, 2026
It's fast food, you get what you get. I usually like the food,out of all the fast food chains its probably the one I would eat the most
DC
Debra Campbell
Feb 4, 2026
Drive through
I requested a small order be split into two bags n the person on the speaker very kindly agreed to do this. Then at the window, I received everything correctly, with a smile. I appreciate that.
I come here all the time and usually love it. But last night I ordered the limited beefy potato loaded griller. I tried it last time it was on the menu and it was so delicious. This time, it was extremely flat, bland, and dry. It was mostly potato in there with an extremely miniscule amount of sauce and meat. This made me very sad. Taco Bell & I go way back. We've been through so much together... And this is what I get... :(
Also disappointed in the fact that whenever I order the new crispy chicken taco, they put the tiniest little chicken strip, or half of a chicken strip on it - and when I ask for extra chicken strip, it's a whole $1.50 extra. $1.50 extra to get the appropriate amount of chicken in my chicken taco!