Service Issues
Numerous customers reported extremely slow service, with many waiting over 30 minutes for their orders, and some experiencing rude or unhelpful staff.
Order Accuracy
A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect orders, particularly with online and drive-thru orders.
Cleanliness and Safety
Several customers expressed concerns about the cleanliness of the dining area and the safety of the parking lot, with reports of aggressive towing practices.
Mixed Food Quality
While some customers enjoyed the food, many others reported issues with food quality, including cold items and poorly prepared dishes.