Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food preparation.
Staff Behavior
Several customers noted rude or unprofessional behavior from staff, including cursing and dismissive attitudes.
Cleanliness and Safety
Multiple reviews mentioned unsanitary conditions in the restaurant and concerns about safety in the parking lot.
Management Issues
Customers expressed frustration with management's handling of service problems and overall operational inefficiency.