At Papa Johns Pizza in Bloomington, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Bloomington pizza for any occasion. Call us for pizza delivery in Bloomington or stop by 2486 S WALNUT ST for carryout to order the best pizza in Bloomington, along with breadsticks, wings, and more!
Customers reported a mix of experiences with service, ranging from friendly and prompt to rude and unhelpful.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order status.
Food Quality
Feedback on food quality was inconsistent, with some praising the pizza while others complained about it being undercooked or lacking flavor.
Delivery Issues
Numerous customers experienced long wait times, late deliveries, and cancellations without notification.
Management Concerns
Several reviews mentioned poor management practices, including rude behavior from staff and lack of proper training.
EE
Ernie
3 days ago
1.0
Went in to pick up an order tonight and the poor girl at the counter was nice to the customers but had impatient customers keep asking for their food when she had already told them the orders were not completed yet and her coworkers were making sure the orders were boxed correctly. She apologized professionally and profusely. She was asked by someone to stop putting the stickers, with order numbers on them or customer information, on the boxes because it was confusing the people boxing them. Not sure how that is confusing. Then she was told to stop giving out the orders because they might be wrong but then a few minutes later the other workers were upset that she wasn’t calling out names and handing out orders. The poor thing was doing what she was told and at the same time being made to feel like she didn’t know what she was doing. My pizza was late but delicious. I understand being busy on IU game nights but it needs a manager overhaul or at least better management on how to do game nights. Customers were mad at the girl at the counter who just did what she was told. I personally suggested she quit or go to upper management. She’s always so kind and polite and didn’t deserve the treatment from coworkers and staff she was receiving. This isn’t the first time she was treated this way that I have personally seen.
JH
Jennifer Hardin
5 days ago
5.0
Delivery was fast, my wings were 😍🤤 ahhhh-mazing, and the breadsticks hit as always!
SM
Seth Moore
Dec 19, 2025
5.0
The 2 employees that are here are extremely nice and hard working. They had 2 over 20 pizza orders and busted them out insanely fast.
MA
Mehmet Ali Akgün
Dec 17, 2025
1.0
One of the worst pizzas I have ever eaten. Dry and unflavorful. The toppings were supposed to be on one half but instead they were on just a quarter of it and very little.
AH
Ahsan Hameed
Nov 19, 2025
2.0
The app says pickup by 6:13 pm, and they are not even done making it, let alone baking it.
Bunch of ladies on this franchise seem like no idea what they are doing.