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Papa Johns Pizza

3.2
(283 reviews)

Business Details

2486 S WALNUT ST, Bloomington, IN
47401, United States
(812) 353-7272

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Bloomington, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Bloomington pizza for any occasion. Call us for pizza delivery in Bloomington or stop by 2486 S WALNUT ST for carryout to order the best pizza in Bloomington, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2486 S WALNUT ST, Bloomington, IN
47401, United States

Hours

Reviews

3.2
283 reviews
5 stars
110
4 stars
41
3 stars
25
2 stars
13
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, indicating a significant problem with service quality.

Food Quality

Mixed reviews on food quality, with some praising the pizza while others complained about it being undercooked, lacking toppings, or tasting odd.

Management Concerns

Several reviews highlighted issues with management, including poor handling of staff and customer complaints, leading to a negative atmosphere for both employees and customers.

Delivery Problems

Frequent complaints about delivery issues, including late arrivals, missing items, and cancellations without notification.
  • BG
    bob gray
    3 days ago
    1.0
    The manager on the phone is lacking basic knowledge of policies. They have lied to us twice. Once by saying they would add 3 dollars worth of items (with an 8 dollar tip) spoke to "manager" who said they would "fix" the order. Long story short he didnt fix the order or even call back to confirm. In the future I'm going to try to order from another location. Strongly urge corporate to check on this location for policy management. Attached is a photo of 4+dollars. 2 exta peppers and 2 extra anchovies. I see 1 pepper and barely any anchovies
  • EE
    Ernie
    Jan 9, 2026
    1.0
    Went in to pick up an order tonight and the poor girl at the counter was nice to the customers but had impatient customers keep asking for their food when she had already told them the orders were not completed yet and her coworkers were making sure the orders were boxed correctly. She apologized professionally and profusely. She was asked by someone to stop putting the stickers, with order numbers on them or customer information, on the boxes because it was confusing the people boxing them. Not sure how that is confusing. Then she was told to stop giving out the orders because they might be wrong but then a few minutes later the other workers were upset that she wasn’t calling out names and handing out orders. The poor thing was doing what she was told and at the same time being made to feel like she didn’t know what she was doing. My pizza was late but delicious. I understand being busy on IU game nights but it needs a manager overhaul or at least better management on how to do game nights. Customers were mad at the girl at the counter who just did what she was told. I personally suggested she quit or go to upper management. She’s always so kind and polite and didn’t deserve the treatment from coworkers and staff she was receiving. This isn’t the first time she was treated this way that I have personally seen.
  • JH
    Jennifer Hardin
    Jan 7, 2026
    5.0
    Delivery was fast, my wings were 😍🤤 ahhhh-mazing, and the breadsticks hit as always!
  • SM
    Seth Moore
    Dec 19, 2025
    5.0
    The 2 employees that are here are extremely nice and hard working. They had 2 over 20 pizza orders and busted them out insanely fast.
  • MA
    Mehmet Ali Akgün
    Dec 17, 2025
    1.0
    One of the worst pizzas I have ever eaten. Dry and unflavorful. The toppings were supposed to be on one half but instead they were on just a quarter of it and very little.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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