Panera Bread

3.6
657 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Bloomington is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2748 E 3rd Street, Bloomington, IN
47401, United States

Hours

Reviews

3.6
657 reviews
5 stars
264
4 stars
145
3 stars
80
2 stars
65
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.

Food Quality

The quality of food received mixed reviews, with some praising specific items while others noted inconsistencies and poor preparation.

Cleanliness

Multiple reviews highlighted cleanliness issues in the dining area and restrooms, with some customers expressing disappointment.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.

Value for Money

Many customers felt that the prices were high compared to the portion sizes and quality of food received.
  • SS
    Shawn
    Nov 9, 2025
    5.0
    I ordered two sandwiches on a mobile order but went home to discover there was only one. I went back to the store with a bit of an attitude but the manager, a taller middle aged man, was very kind and fully refunded my order and remade the sandwiches in ~5 minutes.
  • DM
    Dale Martin
    Nov 8, 2025
    4.0
    Good first time experience at this Panera. Greek salad was phenomenal and dippers too.
  • JC
    Jane Copher
    Nov 5, 2025
    1.0
    The restaurant was busy, but it looked like it had never been clean; every surface down to the floors were dirty. There is a fake fireplace up on a wall in the dining area that had about an inch of dust covering it. The vents had a lot of dust as well, and not once did I see any employee wiping down tables after people left; the customers had to wipe down the table before sitting down to eat. It appears to have very poor management, and a serious lack of communication. As for service' there is no service, as the customer has to order on a screen and then wait to have their name called only to squeeze through a crowd of other customers who are waiting on their food. The customer does all the work. The overall experience is that I would NOT recommend this restaurant. Where are the local health inspectors?
  • NT
    Nathan Traylor
    Nov 3, 2025
    4.0
    Ordered the steak and wake breakfast sandwich. The service was prompt and atmosphere was good. The cost of the sandwich was $7.55 for half a sandwich as compared to other establishments.
  • DS
    Dana Sullivan
    Oct 15, 2025
    4.0
    Surprised at the low rating for this Panera. Are people more likely to review a chain only if they have an exceptionally bad experience? I've eaten here a handful of times in the past few months and I come back because it's simple clean food at affordable prices with a comfortable dining room. Sometimes when I've visited around lunch time, when it's busy, someone doesn't bus their table and you have a table or two with plates left on it, but it's usually pretty clean. There are 3 ordering kiosks, but you can go to the counter to place your order with a staff member if you prefer. The staff that I've interacted with have been pleasant. I used to go to the Panera in my hometown when I was a kid and the food is pretty much the same as I remember it (except the baguette, which is definitely not as crusty as it was 10 years ago, but still decent). Special mentions to the bread bowl which has that lovely sourdough flavour and the brownie which is super fudgy but not too dense. The chai latte is a little underwhelming - it tastes like spiced milk with just a hint of tea. The decaf coffee is decent. It should go without saying that you won't find the most exciting or flavourful food at Panera, but I find their offerings satisfying when I just want something simple and balanced.

Frequently Asked Questions About Panera Bread

Does Panera Bread Bloomington accept reservations?

No, Panera Bread Bloomington does not accept reservations.

What are the delivery hours for Panera Bread Bloomington?

Delivery is available Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.