Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and incorrect orders.
Food Quality
Many reviews indicated a decline in food quality, with complaints about cold, poorly made, or incorrect items.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt play areas.
Staff Attitude
While some employees received praise for their friendliness, others were criticized for poor customer service and lack of engagement.
Play Area Issues
The play area was a highlight for some families, but there were complaints about it being closed or dirty.
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Rebecca Odulio
Oct 23, 2025
5.0
It's fast food and fast service. A good place to go if in a hurry or just feel like some McDonald's.
JK
Joseph Kirkpatrick
Oct 23, 2025
1.0
Took an hour to get my food and the manager was saying to a poson and she was cussing at him do not go to this McDonald
WW
wendy wright
Oct 21, 2025
3.0
What can I say the sandwich was made sloppy and they were messy to eat
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Levi Harden
Sep 18, 2025
1.0
They always forget the fries when we order delivery. 🙄
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Ryan
Sep 7, 2025
1.0
If you order anything poultry have them cook it extra. Choose not to and your guaranteed to get food poisoning. They dont understand how a timer works. There management emailed me and talked back to me like a sarcastic teenager. The employees there are fine they are nice. But the food is literally dangerous. I contacted the Monroe County health dept, and filed a report. They are seriously going to get someone sick beyond belief. And I hope the consequences find the people responsible. Please dont eat here go to gas station you have less of a chance to get food poisoning.