McDonald's

3.1
1614 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1919 S Walnut St, Bloomington, IN
47401, United States

Hours

Reviews

3.1
1,614 reviews
5 stars
416
4 stars
300
3 stars
309
2 stars
161
1 star
428

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, stale, or improperly prepared food, including raw patties and incorrect orders.

Service Speed

Many reviews highlighted slow service, with customers waiting excessively for their orders, sometimes up to 50 minutes.

Cleanliness

Several customers noted the restaurant's dirty conditions, including unclean tables and restrooms.

Customer Service

Feedback indicated poor customer service, with staff being rude or unhelpful, and management failing to address issues.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and lack of attention to special requests.
  • CS
    Cristel Smith
    4 days ago
    1.0
    My husbands quarter pounder was raw it wasn't done They never answer their phone every time somebody calls or I call none of the McDonald's still, they don't make your food right. I don't know how many times this is, like the third time that I tried calling them, because they got our order around McDonald's is a joke.
  • AK
    Anita Kortea
    Jan 3, 2026
    1.0
    I went in yesterday morning January 2nd got a big breakfast and a egg McMuffin sandwich and I didn't get a hash brown this morning January 3rd I come in get the big breakfast and the Egg McMuffin and I didn't get my pancakes so I want my money back for the hash browns or for the pancakes if I paid for something I want the whole thing
  • FF
    Forsythia
    Dec 18, 2025
    2.0
    Food was cold and soggy as if it had been sitting out for a while. Window staff was friendly.
  • JG
    Jim Greenwood
    Dec 11, 2025
    2.0
    I hadn't eaten at a McDonald's in over 6 years, this stop reminded me of why I quit eating at McDonald's. Food was cold and hard.
  • DC
    Drew Capone
    Dec 5, 2025
    1.0
    SHAME! SHAME! SHAME! My pregnant wife was craving a Big Mac so we came for food. WE WAITED 40 MINUTES AND NEVER RECEIVED OUR FOOD. Without even giving us an option for our food, I received some weird excuse that they couldn't make our food and that I needed to go on the app to get a refund. So bizarre. What awful service. We've received slow service from this location in the past but never been forced to leave empty handed. Update: @McDonald's your feedback website is not working for me. I've tried to submit this twice and it is not working.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1919 S Walnut St, Bloomington, IN?

This McDonald's location is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's offer drive-thru service?

Yes, drive-thru service is available daily from 6:00 AM to 11:00 PM, extending to 1:00 AM on Thursdays, Fridays, and Saturdays.