Jimmy John's

3.5
159 reviews

About

Sandwich Restaurant

Location

Jimmy John's
430 E Kirkwood Ave, Bloomington, IN
47408, United States

Hours

Reviews

3.5
159 reviews
5 stars
78
4 stars
17
3 stars
12
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong sandwiches.

Delivery Speed

Customers frequently complained about slow delivery times, often taking much longer than expected.

Customer Service

Feedback highlighted a mix of positive and negative experiences with staff, with some praising individual employees while others reported rudeness and poor service.

Food Quality

While some customers enjoyed the sandwiches, others noted issues with freshness and preparation, including hard bread and excessive lettuce.
  • SM
    Sarah McClain
    Nov 17, 2025
    2.0
    My Unwich was not made correctly. I couldn’t gradually unwrap it because the person who wrapped it, wrapped the paper inside the sandwich so every bite would have paper if I left it. I could also tell it wasn’t made correctly because there was a literal cup worth of shredded lettuce shoved into the top of it. After three bites of just lettuce, I stopped and pulled it all out. The toppings were about half what they normally are—2 tomato slices, 4 pickle slices, a few onion slices, and *maybe* a little mayo. I gave service 3 stars because the delivery guy was nice, but it took 30 minutes to be delivered. I’m very disappointed in my lunch. It definitely left much to be desired and I’m still hungry.
  • MP
    Michael Poker
    Nov 15, 2025
    1.0
    One of the shittiest Jimmy Johns I’ve ever seen, still currently waiting in line! This is ridiculous! Everyone should be fired, especially management!
  • RV
    Rachel V.
    Oct 23, 2025
    1.0
    Don’t order delivery unless you never want to receive your food—I paid over $49, including tip for the delivery driver, for two sandwiches, two bags of chips and one pasta side. This location needs a new “manager” or be shut down. The “manager” wouldn’t even give me their name.
  • BJ
    Bailey Jean
    Oct 11, 2025
    1.0
    Honestly insane I’m leaving a review for JJ but this location is the absolute worst. I’ve worked in food service for 15 years. I always give the benefit of the doubt. I’m never greeted at this store and most of the time my sandwiches are wrong but I just imagine the employees had a bad day and let it go. Tonight my order was missing a drink. No biggie, so I called to just get that refunded. Dude on the phone refused the refund and then said, “you got your meal anyways” and hung up on me. It should have been a simple, “our bad, here ya go.” Y’all make more money than I do. In this economy, it’s a big deal to buy food out. I’m not sure why I’m treated like an enemy at this location or they can’t even seem to scrape up some human decency. It’s basic.
  • EF
    Evy F
    Sep 28, 2025
    5.0
    Trey made this experience amazing he’s so awesome and chill and amazing love him he’s so great I will 100% be back. Give Trey a raise please.