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Jimmy John's

3.5
(161 reviews)

Business Details

430 E Kirkwood Ave, Bloomington, IN
47408, United States
(812) 332-9265
https://locations.jimmyjohns.com/in/bloomington/sandwiches-379.html

About

Sandwich Restaurant

Location

Jimmy John's
430 E Kirkwood Ave, Bloomington, IN
47408, United States

Hours

Reviews

3.5
161 reviews
5 stars
79
4 stars
17
3 stars
12
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising individual staff members while others experienced rudeness and poor management.

Delivery Issues

Many reviews highlighted slow delivery times and incorrect orders, leading to frustration among customers.

Food Quality

While some customers enjoyed the sandwiches, others complained about stale bread and incorrect orders, indicating a lack of consistency in food preparation.

Positive Experiences

Despite the negative feedback, several customers mentioned positive experiences, particularly with specific staff members who provided excellent service.
  • MT
    Madison Taylor
    2 days ago
    2.0
    I usually order food delivery from this location but not anymore. I hate to be a Karen but I ordered my food and it took them 2hrs to get it delivered. It obviously arrived soggy and am sad I paid almost $18 for a soggy sandwich after working all day😭😭 not to mention at the time of ordering the bottled soda wasnt available so i had to get a fountain drink and paid extra for a large. When it arrived all the ice was melted and my drink was watered down. this was tge cherry on top to a bad day:( this location is NOT freaky fast at all and will never order delivery again
  • BA
    Bill Adam
    4 days ago
    5.0
    Great service, great food, a special thanks to Andrew who displayed great customer service and gave me a new sub after I dropped mine!
  • SM
    Sarah McClain
    Nov 17, 2025
    2.0
    My Unwich was not made correctly. I couldn’t gradually unwrap it because the person who wrapped it, wrapped the paper inside the sandwich so every bite would have paper if I left it. I could also tell it wasn’t made correctly because there was a literal cup worth of shredded lettuce shoved into the top of it. After three bites of just lettuce, I stopped and pulled it all out. The toppings were about half what they normally are—2 tomato slices, 4 pickle slices, a few onion slices, and *maybe* a little mayo. I gave service 3 stars because the delivery guy was nice, but it took 30 minutes to be delivered. I’m very disappointed in my lunch. It definitely left much to be desired and I’m still hungry.
  • MP
    Michael Poker
    Nov 15, 2025
    1.0
    One of the shittiest Jimmy Johns I’ve ever seen, still currently waiting in line! This is ridiculous! Everyone should be fired, especially management!
  • RV
    Rachel V.
    Oct 23, 2025
    1.0
    Don’t order delivery unless you never want to receive your food—I paid over $49, including tip for the delivery driver, for two sandwiches, two bags of chips and one pasta side. This location needs a new ā€œmanagerā€ or be shut down. The ā€œmanagerā€ wouldn’t even give me their name.

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