Fazoli's

Reviews

• CC

  Chris

  5 days ago
  5.0
  I'm diabetic & I asked for chicken Alfredo w broccoli & tomatoes only, no noodles. These guys & gals killed it! Tasted awesome! & Their service was on point! Great job guys & gals, you have one very satisfied customer! Def coming back & highly recommended!
• JM

  Joni McGrath

  Nov 8, 2025
  5.0
  Every member of the team was helpful and friendly especially on a busy Saturday night. Very cool group of kids!
• KM

  Kara Marie

  Nov 8, 2025
  5.0
  Still believe fazolis bread sticks are better than Olive Garden. The staff is super friendly and definitely makes the experience less of a "fast food" feeling.
• SM

  Sarah McClain

  Nov 6, 2025
  2.0
  I placed a mobile order for drive through pickup. When I arrived there were three cars waiting ahead of the window, one at the window, one behind, and one at the speaker. No one was moving. I made a lap hoping for the best since I had already paid for my order. I waited a couple minutes for my turn at the speaker. When I pulled up, it was an AI voice asking for my order. I stated that I had a mobile order. The AI asked for my name and I provided it. It told me I would be helped at the payment window. When I made it to the window after about 5-8 minutes, there were three people standing right inside the window with one wearing a headset. If AI is manning the speaker, what is that for? She opened the window and said “$3.23.” There was no greeting, no smile. I explained that I had a mobile order. She said “oh, what’s your name?” I told her (again, why AI AND an actual person?) She closed the window and walked back chatting with the other two people as she slowly retrieved my order. She handed me a bag and then realized that I had also ordered a drink and went back to get that. I thanked her and pulled forward. I ended up making another lap because the exit sign is hidden. During this lap, I noticed the trash can at the entrance door. It was overflowing with trash all over the ground. I finally found my way out of the lot and headed home. When I got home 3 minutes later, I opened the bag. My order was correct and I appreciated the sturdy containers holding the pasta dishes. The breadsticks were in a foil bag. I ordered the lunch special and chose penne with Alfredo and spaghetti with spicy tomato and pepper. I also ordered two breadsticks because I didn’t realize the meal came with two. The serving size of the spaghetti was about double the serving size of the penne. The spaghetti was hot and steamy when I stirred the sauce into it. The sauce left much to be desired. It tasted like a creamy hot sauce. I did not taste tomato or peppers. It was more spicy than I was expecting. That would have been fine if there had been additional flavors to the sauce. The penne was not hot but the Alfredo was warm-ish. The sauce to pasta ratio was too low in my opinion. I was most excited for the breadsticks, but they left me very disappointed. They were room temperature at best so didn’t need the foil bag because they weren’t hot. They were squishy and my first bite presented that the oil had spoiled because it had a very off-putting taste. The price for the lunch special is great, but I think it is fair to expect fresh, hot food, regardless of price. Good customer service would be an added bonus.
• NO

  NIVO onairam

  Oct 29, 2025
  2.0
  Strange: Google says open until 11pm, but just walked in and a girl at the counter looked at me really confused and almost angry expression saying "dining room is closed." I said, the door to the dining room is wide open and she said "pick up only." She didn't offer info on how to order on an app, online, or even use the drive thru. She seemed happy to get rid of me. Went elsewhere to eat. This is obviously a training problem. Took bad because the bread sticks are iconic

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