Dunkin'

3.2
486 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bloomington, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
300 S College Mall Rd, Bloomington, IN
47401, United States

Hours

Reviews

3.2
486 reviews
5 stars
194
4 stars
62
3 stars
40
2 stars
39
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and missing components.

Food Quality

Several reviews mentioned poor food quality, including stale donuts, burnt items, and inconsistently made drinks.

Pricing Issues

Customers noted discrepancies between menu prices and what they were charged, leading to feelings of being overcharged.

Cleanliness and Atmosphere

While some customers appreciated the cleanliness and inviting atmosphere, others reported issues with cleanliness and overall store maintenance.
  • TC
    Tommy Cunningham
    Nov 12, 2025
    5.0
    The staff here are really nice. They can help you out with their orders, but some of them don’t spank English so also a lot of of them are like really good with coffee but the drink that I recommend has to be like a coffee with cream and sugar depending on the day, I will get a decaf or a regular depend, depending on my mood and depending on how late it is at night.
  • UM
    Ur Mom
    Nov 8, 2025
    1.0
    Very upset we ordered donuts and picked the ones we wanted and gave us 3 donuts we didn’t order we got 2 white long johns. White sprinkle, jelly, custard, twist
  • MR
    Melissa Ramirez
    Nov 7, 2025
    2.0
    They are so rude 😤 I did a pickup order and it was not right. Asked to get the rest of my order and the lady acted like I was a problem for her to finish my order. Then, gave me the wrong donut and the drink was not done right. Asked for the right donuts and she still got them wrong. I just left. A line out the building and a line in drive thru. We need more then one of these in a college town. Just saying.
  • AA
    Alan_Mas2
    Nov 5, 2025
    1.0
    Kiosk was down, Wouldn't take order at register, kept serving drive through and online only, no way to order inside.
  • MP
    Michelle Phillippe
    Oct 31, 2025
    2.0
    Very unprofessional and rude. Also got my order wrong. Won't be going back. No wonder Starbucks was busier.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Bloomington, IN?

Dunkin' in Bloomington, IN is open 24 hours a day, 7 days a week, from 00:00 to 23:59.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.