Dunkin'

3.2
488 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bloomington, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
300 S College Mall Rd, Bloomington, IN
47401, United States

Hours

Reviews

3.2
488 reviews
5 stars
195
4 stars
62
3 stars
40
2 stars
39
1 star
152

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and incorrect orders.

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and being charged incorrectly, leading to dissatisfaction.

Food Quality

There were complaints about the quality of food, including stale donuts, burnt items, and inconsistent drink preparation.

Atmosphere

Some customers appreciated the inviting atmosphere and cleanliness of the location, while others noted a lack of friendly greetings from staff.

Pricing Issues

Several reviews mentioned discrepancies in pricing, with customers feeling overcharged compared to menu prices.
  • OR
    Our Natty Roots
    Dec 24, 2025
    1.0
    rude staff. wrong items in order/ randomly replaced without asking. missing items in order and no straws.
  • KT
    Kai Thorne
    Nov 18, 2025
    5.0
    Good is good
  • TC
    Tommy Cunningham
    Nov 12, 2025
    5.0
    The staff here are really nice. They can help you out with their orders, but some of them don’t spank English so also a lot of of them are like really good with coffee but the drink that I recommend has to be like a coffee with cream and sugar depending on the day, I will get a decaf or a regular depend, depending on my mood and depending on how late it is at night.
  • UM
    Ur Mom
    Nov 8, 2025
    1.0
    Very upset we ordered donuts and picked the ones we wanted and gave us 3 donuts we didn’t order we got 2 white long johns. White sprinkle, jelly, custard, twist
  • MR
    Melissa Ramirez
    Nov 7, 2025
    2.0
    They are so rude 😤 I did a pickup order and it was not right. Asked to get the rest of my order and the lady acted like I was a problem for her to finish my order. Then, gave me the wrong donut and the drink was not done right. Asked for the right donuts and she still got them wrong. I just left. A line out the building and a line in drive thru. We need more then one of these in a college town. Just saying.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Bloomington, IN?

Dunkin' in Bloomington, IN is open 24 hours a day, 7 days a week, from 00:00 to 23:59.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.