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Dunkin'

3.2
(497 reviews)

Business Details

(812) 822-0951
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bloomington, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
300 S College Mall Rd, Bloomington, IN
47401, United States

Hours

Reviews

3.2
497 reviews
5 stars
200
4 stars
62
3 stars
42
2 stars
40
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and incorrect orders.

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and being overcharged.

Food Quality

Many reviews mentioned unsatisfactory food quality, including stale donuts, burnt hash browns, and inconsistently made drinks.

Cleanliness and Environment

While some customers appreciated the cleanliness and atmosphere, others noted issues with hygiene and the overall environment.

Pricing Issues

Several customers expressed concerns about being charged more than the menu prices and discrepancies in pricing.
  • MH
    Melodie Hulsing
    1 day ago
    1.0
    Staff is rude and will literally leave you standing there forever and not even say hello. This review is based off of going in this store almost daily for work purposes. They are definitely not friendly, definitely very slow. Worst in Bloomington. Spend your money at Square Donuts or Parlor. They will provide a much better experience and their donuts are better as well.
  • EW
    Elliana Wyatt
    2 days ago
    1.0
    staff is rude, the food sucks, just wouldn’t recommend
  • LK
    Lucy King
    Feb 20, 2026
    1.0
    This may be the worst Dunkin ever, My food had been wrong the last three times i’ve gone and the people that work here are so rude, will actually ignore you to your face. Don’t come here
  • JW
    Jameaka Wright
    Feb 8, 2026
    3.0
    Under staffed, unhappy cashier, but good food, and clean location.
  • PP
    Patricia Pizer
    Feb 5, 2026
    3.0
    I come here at least twice a week. It's predictable. This particular shop, however, needs to brush up on dealing with customers who aren't actively placing an order. The person(s) responsible for filling the nakpin dispenser ALWAYS overfills it so you can't get anything but shreds of napkins. Get used to doing it more often. You're not saving yourself any work and I can't get a napkin. 75% of the time, my avocado toast with Bacon is missing the bacon. Lastly, whoever trains the people who sweep/mop, steer them away from mopping with strong chemicals *underneath* customers trying to eat. Nothing less appetizing than cleaning chemicals. Similarly, don't sweep underneath people. Come back when they're gone.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Bloomington, IN?

Dunkin' in Bloomington, IN is open 24 hours a day, 7 days a week, from 00:00 to 23:59.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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