Chipotle Mexican Grill

3.3
195 reviews
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About

Mexican Restaurant
Chipotle Bloomington West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3151 W 3rd St, Bloomington, IN
47404, United States

Hours

Reviews

3.3
195 reviews
5 stars
81
4 stars
23
3 stars
18
2 stars
14
1 star
59

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unclean food prep areas.

Food Quality

Customers reported inconsistent food quality, with issues such as stale chips, small portions, and unsatisfactory flavors.

Service Issues

Many reviews mentioned rude or unhelpful staff, long wait times, and poor management, leading to a frustrating customer experience.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, and inadequate portion sizes.

Overall Experience

While some customers had positive experiences, many expressed disappointment and frustration, indicating a need for significant improvements.
  • AA
    Austin
    Nov 17, 2025
    5.0
    Great service and fast turnaround time. Everything was clean and went smoothly!
  • DZ
    Desiree Zike
    Nov 8, 2025
    1.0
    630 pm on a Saturday. Never been to this location, but only went because OutBack was too busy for one person to eat out. Went in with the idea to have a steak bowl with all the fixins, and right before I could order; the chicken and steak just ran out and would be more than 5 minutes wait for both so I was only able to receive a carne asada bowl with then to come find out that everything was nearly empty on the veggie line. Skimpy rice & beans, skimpy cheese that was dry. I got all the pico though! Sheesh. I had to ask for more of anything which causes the price to go up- Sour cream was barely sour cream anymore. There was absolutely no lettuce left. I almost canceled my order at this point, but asked for maybe spinach or something, and I received that instead. I ended up Dr.ing it up at home… All in all, I left a 5 dollar tip on a $24 dollar order…. Safe to say that 5 bucks is all this location will ever see from me. I love chipotle. But this was just unnecessary and I should have just went to Taco Bell instead. Great customer service for the most part. Cleanliness is not so great. A simple wipe, or a careful scoop into the bowl/ tortilla could easily make this location have a better outlook on their veggie line. Just saying.
  • BF
    Brandi F.
    Nov 8, 2025
    2.0
    $10 for a half full bowl of lettuce, a tablespoon of chicken and cheese is ridiculous. Their food is great, but they are notorious for forgetting ordered items and skimping on orders. People work too hard for their money to waste it on this.
  • DB
    Dominique Bynum
    Nov 4, 2025
    1.0
    They will give you very frustratingly small portions if you order online or through DoorDash/uber eats. I only had rice on half of my bowl, 5 pieces of meat and maybe a half scoop of everything I ordered.
  • AB
    Anthony Barnes
    Oct 29, 2025
    5.0
    This Chipotle is great, but it can get busy sometimes during peak hours. The food is always high quality and filling. It is a great place to order for pickup to avoid the line.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Bloomington West offer?

Chipotle Mexican Grill in Bloomington West offers customizable Mexican fast-casual cuisine including burritos, bowls, quesadillas, tacos, and salads.

What are the opening hours for Chipotle Mexican Grill at 3151 W 3rd St, Bloomington?

Chipotle Mexican Grill in Bloomington West is open from 10:45 AM to 10:00 PM every day of the week.