Business Details
About
Mexican Restaurant
Chipotle Bloomington West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.3
197 reviews
5 stars
82
4 stars
23
3 stars
18
2 stars
14
1 star
60
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions reported frequently.
Service Quality
Customers expressed dissatisfaction with the service, noting rude staff, long wait times, and issues with order accuracy.
Food Quality
While some customers enjoyed the food, many complained about small portions, stale items, and unsatisfactory meal preparation.
Management Issues
Several reviews pointed to poor management practices, including staff disorganization and lack of responsiveness to customer concerns.
- BVBosh vlogzDec 31, 20251.0So I don’t make reviews unless somethings really bad or really good. So this one is bad I pulled up and the workers were dancing and laughing around. Which is fine I get having fun in a workplace sometimes. So I expected to get served quick when I walked in. I waited 7 minutes for them to realize I was there. Which is fine whatever. But then the guy that was serving gave half a spoon of everything because chicken, pico de gallo, beans, sour cream were all almost empty. And by the time the 7 minutes of me waiting were up, there were 5-6 people in line behind me. So after I got my food, I had 1/2 my bowl filled. I had gotten rice, chicken, fajita veggies, black beans, lettuce, pico, and shredded cheese. My husband behind me got skimped out and we’re still hungry and we just paid $22. Then, there was trash all over all the tables, no napkins left, AND the trash was completely full. Worst experience ever.
- DEDavid ElmoreDec 7, 20255.0Always amazing
- AAAustinNov 17, 20255.0Great service and fast turnaround time. Everything was clean and went smoothly!
- DZDesiree ZikeNov 8, 20251.0630 pm on a Saturday. Never been to this location, but only went because OutBack was too busy for one person to eat out. Went in with the idea to have a steak bowl with all the fixins, and right before I could order; the chicken and steak just ran out and would be more than 5 minutes wait for both so I was only able to receive a carne asada bowl with then to come find out that everything was nearly empty on the veggie line. Skimpy rice & beans, skimpy cheese that was dry. I got all the pico though! Sheesh. I had to ask for more of anything which causes the price to go up- Sour cream was barely sour cream anymore. There was absolutely no lettuce left. I almost canceled my order at this point, but asked for maybe spinach or something, and I received that instead. I ended up Dr.ing it up at home… All in all, I left a 5 dollar tip on a $24 dollar order…. Safe to say that 5 bucks is all this location will ever see from me. I love chipotle. But this was just unnecessary and I should have just went to Taco Bell instead. Great customer service for the most part. Cleanliness is not so great. A simple wipe, or a careful scoop into the bowl/ tortilla could easily make this location have a better outlook on their veggie line. Just saying.
- BBBrandiNov 8, 20252.0$10 for a half full bowl of lettuce, a tablespoon of chicken and cheese is ridiculous. Their food is great, but they are notorious for forgetting ordered items and skimping on orders. People work too hard for their money to waste it on this.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Bloomington West offer?
Chipotle Mexican Grill in Bloomington West offers customizable Mexican fast-casual cuisine including burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for Chipotle Mexican Grill at 3151 W 3rd St, Bloomington?
Chipotle Mexican Grill in Bloomington West is open from 10:45 AM to 10:00 PM every day of the week.
Does Chipotle Mexican Grill use responsibly sourced ingredients?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms with humane and sustainable practices and uses only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I order food online from Chipotle Mexican Grill in Bloomington West?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
Can I earn rewards or get exclusive offers when dining at Chipotle Mexican Grill in Bloomington?
Yes, by signing up for Chipotle Rewards, you can earn free food and access exclusive offers.
What is the contact phone number for Chipotle Mexican Grill at 3151 W 3rd St?
The main phone number for Chipotle Mexican Grill in Bloomington West is +1 812-947-0709.
Where is Chipotle Mexican Grill located in Bloomington?
Chipotle Mexican Grill is located at 3151 W 3rd St, Monroe, Bloomington, IN 47404, United States.
What are some nearby restaurants to Chipotle Mexican Grill in Bloomington West?
Nearby restaurants include Monroe County Pizza, Outback Steakhouse, Bob Evans, Dragon (3261 West 3rd St), Papa Murphy's Take 'N' Bake Pizza, White Castle, Wendy's, Freddy's Frozen Custard & Steakburgers, Hardee's, and Arby's.
Are there any nearby shopping centers or stores near Chipotle Mexican Grill in Bloomington West?
Yes, Whitehall Plaza Shopping Center is nearby, which offers shopping and pharmacy services. Other nearby stores include Mattress Firm and At Home furniture stores, and RadioShack electronics store.
What entertainment or service options are available near Chipotle Mexican Grill in Bloomington West?
Nearby you can find AMC CLASSIC Bloomington 12 cinema for entertainment, Avis Rent A Car for car rentals, and health services like Athletico Physical Therapy and Millikan Smiles dental clinic.