Brand Certified
Chipotle Mexican Grill
3.7(684 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
420 E Kirkwood Ave, Bloomington, IN
47408, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(812) 330-1435
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/in/bloomington/420-e-kirkwood-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=563
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Indiana University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
684 reviews
5 stars
293
4 stars
160
3 stars
64
2 stars
43
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about inconsistent portion sizes, stale ingredients, and unsanitary conditions.
Cleanliness
The restaurant was often described as dirty, with overflowing trash cans and unclean tables.
Mobile Orders
Numerous reviews indicated that mobile orders were frequently incorrect or incomplete, leading to customer dissatisfaction.
Staffing Problems
Many reviews noted that the location was often understaffed, contributing to slow service and a chaotic environment.
- LGLia Greenwood4 days ago1.0I don’t know about dine-in experience (maybe food and service is okay dine-in) but definitely 100% not recommending mobile pick up or placing food delivery order here. They used to be just slow on pick up orders. I did a few pick ups here before. Average wait is about 5 min and thats totally understandable and acceptable. Today I came in and noticed they have a mobile pickup shelf out but I don’t see my order on there. Waiting for 20 min and talked to someone and I was told my order must been picked up by other people. There’s no one checking if people are taking the right order. I literally saw someone not checking names on the receipt and just grab random bags and left. Pick up experience is the worst.
- WHWill HerseyFeb 16, 20265.0Pretty fast line, good food. Fast service even during a rush.
- TKTraci KempFeb 9, 20262.0Ordered ahead and arrived right when it said my food would be ready, which it was. I drove 10 mins back to work and it was already cold. I got a steak burrito. Chips were stale and WAY too salty/limey. The new red chimichurri sauce is too greasy, but probably not their fault.
- KTKai ThorneJan 6, 20265.0Chipotle Mexican Grill offers a fresh and satisfying Mexican food experience. The ingredients are high quality, portions are generous, and the flavors are well balanced. Service is usually quick, making it a reliable choice
- YSYaseen SalehJan 5, 20265.0They were happy to see me when I came in were so nice great service and great portions at 1:30 January 5th
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located near Indiana University?
Chipotle Mexican Grill is located at 420 E Kirkwood Ave, Monroe, Bloomington, IN 47408, one block from Kilroy's Sports Bar.
What are the operating hours of Chipotle Mexican Grill at Indiana University?
The restaurant is open from 10:45 AM to 10:00 PM every day of the week.
What type of food does Chipotle Mexican Grill at Indiana University serve?
Chipotle offers customizable Mexican fast-casual menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial additives.
Does the Chipotle Mexican Grill at Indiana University offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
How can I order food online from Chipotle near Indiana University?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What sustainable food practices does Chipotle Mexican Grill follow?
Chipotle prioritizes sourcing ingredients from farms that use humane and sustainable practices, with a 'Food with Integrity' philosophy focused on real, wholesome ingredients without artificial colors, flavors, or preservatives.
Is the Chipotle at Indiana University LGBTQ friendly?
Yes, this Chipotle location welcomes LGBTQ customers and is committed to inclusivity.
What nearby restaurants can I visit before or after dining at Chipotle?
You might want to check out nearby spots like Raising Cane's for chicken, Which Wich? Superior Sandwiches for sandwiches, or Insomnia Cookies for desserts.
Are there any nearby entertainment or music venues close to Chipotle that visitors can explore?
Fresh Records LLC is a nearby music production and event planning venue that customers can visit to enjoy local arts and entertainment.
What other dining options specializing in Asian cuisine are near Chipotle at Indiana University?
Nearby Asian dining options include Z & C Teriyaki & Sushi (Japanese), Mandalay Restaurant (Asian), Burma Garden Restaurant (Burmese), and Longfei Chinese Restaurant.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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