Chipotle Mexican Grill

3.5
833 reviews
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About

Mexican Restaurant
Chipotle College Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2894 E 3rd St, Bloomington, IN
47401, United States

Hours

Reviews

3.5
833 reviews
5 stars
336
4 stars
164
3 stars
83
2 stars
62
1 star
188

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported receiving small portion sizes, particularly for protein, leading to dissatisfaction with value for money.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness to customer needs.

Food Availability

Customers frequently noted that the restaurant often runs out of key ingredients, particularly during peak hours, which affects order fulfillment.

Cleanliness

Several reviews mentioned unclean dining areas and tables, contributing to a negative dining experience.

Management Concerns

Feedback indicated issues with management, including unprofessional behavior from staff and inadequate training, impacting overall service quality.
  • LP
    Lucca Piazzi
    Nov 16, 2025
    1.0
    Coming from a former Chipotle employee of 3+ years this was far and beyond the worst Chipotle i’ve come across. Food quality is subpar, employees are incompetent, and the manager refused to speak to me when I asked why I was being refused a double portion of chicken. Do not go here. I recommend giving Hive a try just down the road if you’re looking for good food that is quick.
  • RH
    Robert Hoyt
    Nov 15, 2025
    2.0
    Out of veggies, stale chips, kids meals don't come with juice boxes or oranges any longer. This is not a well run Chipotle
  • RM
    Rob Mckee
    Nov 11, 2025
    2.0
    only thing good was the young man behind the counter. It was our first time and he guided us through it. Food was sub par and there was food all over the tables and floor.
  • BB
    BearyLost
    Nov 4, 2025
    1.0
    I asked for extra rice… I haven’t touched this yet, just pushed it to one side. This isn’t the first time either, disappointed. I have it on recording too.
  • TH
    Trevor Hansen
    Oct 28, 2025
    1.0
    Just got back with a bowl of carne asada. Literally 7 strips of steak on this for $12. Absolutely unreal.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at College Mall serve?

Chipotle offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads using wholesome ingredients without artificial additives.

What are the operating hours for Chipotle Mexican Grill at College Mall?

The restaurant is open daily from 10:45 AM to 10:00 PM.