Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle College Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
796 reviews
5 stars
317
4 stars
148
3 stars
80
2 stars
58
1 star
193
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with portion sizes, food freshness, and incorrect orders, leading to dissatisfaction with the overall food quality.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff behavior, lack of attention, and unprofessional management.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Availability of Items
Many customers noted that the location frequently ran out of key ingredients, impacting their ability to order desired meals.
KK
Krista K
Feb 12, 2026
1.0
Genuinely I have been getting the same exact bowl for years and I always get sour cream on the side instead of on my bowl because by the time I transport my lukewarm chipotle bowl home it’s ice cold and I think microwaving sour cream is wretched (as most people would agree). Cartoonishly evil cashier decided to charge me an extra $1.45 for getting my sour cream on the side instead of on my bowl (would’ve been no extra cost). Never in my 21 years of life has this happened to me at any Chipotle. Maybe it was a hate crime, not sure.
AA
Aneesha
Feb 11, 2026
1.0
I ordered a vegetarian sofritas bowl, but I was given a chicken bowl instead. This is the second time this has happened, where chicken was included in my order.
MA
Michael Adkins
Feb 10, 2026
1.0
Completely out of protein at 7pm on a Tuesday because they used it all to fill a catering order. Foolish.
NK
Nithil Kumaran
Feb 7, 2026
1.0
My first experience bad enough to leave a review. My portions were sub par for a double meat order (I’ve worked at Chipotle so I know). And then to top it off, the bowl leaked through the bag onto my clothes and to make my day even better the bowl spilled completely out of the bag onto the floor.
AA
Arnav
Jan 20, 2026
1.0
First of all good luck getting ANYTHING, they never have food to begin with. Additionally getting any meat is almost impossible, they serve you a bite and a half of meat at best. I ask for more, they say “it’s double” when it’s barely even one portion to begin with. It’s not like this is a shelter where I'm getting food, I think they need to understand I’m actually paying for what I'm getting. For the record Ive been to many Chipotles in my life and it’s unfortunate that THIS is the one close to me. By far the skimpiest and worst Chipotle ever, just drive a bit and go to any other location. I have to add that the poor girl getting trained was being repeated whatever I or another customer said like she can’t hear it herself, probably the only one who knows what they’re doing anyway lol.