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Brand Certified

Arby's

4.0
(559 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2713 E Third St, Bloomington, IN
47401, United States

Hours

Reviews

4.0
559 reviews
5 stars
258
4 stars
145
3 stars
87
2 stars
24
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and in-store, with some experiences exceeding 30 minutes.

Food Quality

There were numerous complaints about food being served cold or not prepared correctly, alongside some positive remarks about specific items.

Customer Service

While some staff were praised for their friendliness and helpfulness, others received criticism for rudeness and poor communication.

Cleanliness and Organization

Several reviews highlighted issues with cleanliness and disorganization within the restaurant, affecting the overall dining experience.
  • JW
    j williams
    Feb 8, 2026
    2.0
    OMG Arby's, out of chicken and all the stores running out of curly fries????? WOW.... service was so slow, the employees thought it was time for visits not earning that paycheck.....All for one sandwich....
  • ZJ
    Zihao Jia
    Feb 7, 2026
    1.0
    I just vomited, and I have to let people know that this restaurant may have a FOOD SAFETY issue. The only foods that I had today were a fish and chicken sandwich from this place at noon. Then I started feeling uncomfortable around 3 PM and threw up badly just now. Everything I vomited was the food with unhealthy oil and cheese. I won't attach the photos to make other readers feel uncomfortable, but I definitely kept all the evidence. I will report this issue to the county health department. Again, be careful! I can't believe I even brought my baby to this place, and thank god she didn't eat anything.
  • RL
    Regina Lambert
    Nov 17, 2025
    5.0
    Fast and speedy service
  • DR
    Donna Richardson
    Nov 8, 2025
    2.0
    Drove through Arby's and straight home (5 min). Roast beef sandwich was ok but curly fries were cold, and jamocha shake was so weak I thought I was given 2 vanilla shakes. When I tasted it, I had to imagine that the flavor was really there (tho it didnt taste like a vanilla shake either). Drive through person acted as though it was a perfect shake when I mentioned how light the color was.
  • SC
    Scott Caldwell
    Oct 20, 2025
    5.0
    The lady taking our order was kind, knowledge and funny.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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