Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported long wait times in the drive-thru, with some experiences exceeding 30 minutes.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or incorrect orders, while others praised the taste and freshness.
Customer Service
While some staff were noted for their friendliness and helpfulness, others received criticism for rudeness and poor communication.
Cleanliness and Organization
Several reviews mentioned disorganization and cleanliness issues within the restaurant, impacting the overall dining experience.
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Regina Lambert
Nov 17, 2025
5.0
Fast and speedy service
DR
Donna Richardson
Nov 8, 2025
2.0
Drove through Arby's and straight home (5 min). Roast beef sandwich was ok but curly fries were cold, and jamocha shake was so weak I thought I was given 2 vanilla shakes. When I tasted it, I had to imagine that the flavor was really there (tho it didnt taste like a vanilla shake either). Drive through person acted as though it was a perfect shake when I mentioned how light the color was.
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Scott Caldwell
Oct 20, 2025
5.0
The lady taking our order was kind, knowledge and funny.
SS
Stephan Smith
Aug 5, 2025
5.0
Customer service with a smile and great back and forth chit chat.
NO
NIVO onairam
Jul 19, 2025
1.0
Brutally long wait in drive thru even with only 2 cars ahead of me. This is unreasonable.