McDonald's

3.3
616 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 W 11th St, Bicknell, IN
47512, United States

Hours

Reviews

3.3
616 reviews
5 stars
174
4 stars
136
3 stars
139
2 stars
62
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and flies in the restaurant.

Food Quality

Many customers complained about cold food and incorrect orders, with some noting that the food did not meet expectations.

Atmosphere

The dining environment was described as uninviting, with loud and inappropriate behavior from staff noted by several customers.
  • BB
    Bri
    3 days ago
    1.0
    This morning I was in the McDonald’s drive-thru before taking my daughter to school. A manager, Ashley Hope, asked me to pull forward to spot one because my order wasn’t ready, which I completely understood and had no issue with. I simply asked how long it would be since I was on a time schedule to get my child to school. I felt that her tone and demeanor were unnecessarily rude when she replied “about a minute and a half.” After I pulled forward, my relative who was behind me in line told me that Ashley made the comment, “like you can’t wait two minutes,” before the GM came out with my food. I wasn’t being impatient or demanding. I was only asking a reasonable question so I could plan my time. The comment and tone felt dismissive and unprofessional, especially toward a customer who was polite and just trying to get a child to school on time. I understand that delays happen and I had no problem waiting. However, customer service should still be respectful, and remarks like that should not be made about customers. And if they are made, don’t do it in front of other customers where they can hear you. I hope this can be addressed so others don’t have a similar experience.
  • CF
    Charlene Fields
    Sep 26, 2025
    4.0
    There nice and quick and food
  • DB
    Dustin Bennett
    Aug 18, 2025
    1.0
    Dirty
  • PB
    Philip Burnett
    Aug 9, 2025
    1.0
    Please kill the flies in that building they are taking over

Frequently Asked Questions About McDonald's

What are the McDonald's Bicknell location's operating hours?

The McDonald's at 401 W 11th St, Bicknell, IN is open daily from 5:30 AM to 10:00 PM.

Is delivery available at McDonald's Bicknell?

No, McDonald's Bicknell does not offer delivery services as it is closed for delivery all days of the week.