Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Food quality was inconsistent, with many complaints about cold, stale, or improperly prepared items.
Staff Attitude
While some staff were noted as friendly, there were numerous reports of rude or unhelpful behavior from employees.
Cleanliness
The cleanliness of the restaurant, including bathrooms and dining areas, was often criticized.
Mobile Order Problems
Mobile orders frequently faced delays and issues, with customers expressing dissatisfaction over the lack of priority for these orders.
EW
Evan Wade
Jan 1, 2026
1.0
check your bag before you leave and expect to be given attitude by the person you ask to grab the items they forgot
easily, without a question, THE worst McDonald's in a very wide surrounding area and I'll eat a heck of a lot of ramen before I consider coming here. especially the drive through, which is a total clownshow
RR
Rawr
Dec 26, 2025
1.0
Drove 40 minutes there because it said open 24 hours on the website, Google, and another source. They were closed and we wasted our gas
RH
Rodger H
Dec 24, 2025
4.0
Dislocation is always crazy.Busy, especially at lunchtime, they do their best with what they have. bedford could use a second mcdonald's
UC
Unsatisfied Customer
Dec 16, 2025
1.0
Ordered on the mobile app. Chose curbside pickup. When arrived at the location there were no pickup spots available so the pickup was changed to drive thru pickup. Said the mobile order code. Pulled to first window no issues. Pulled to second window and was asked to pull around. I refused. Manager came to the window and said because I changed from curbside to drive thru my order isn't ready. Mind you the drive thru line was long so I waited there. After providing the mobile order code I waited to get to the window and you are telling me my order still isn't ready? My order was 2 plain cheese burgers and a deluxe quarter pounder with no cheese. I did not pull around. I waited for my order. The purpose of the app is to order ahead so the food is ready for pickup when you arrive. This store needs to get it together. Customers do not care about your times. Stop making people pull around serve them when they are at the window. Have mobile orders ready when the customer arrives like other locations. At other locations you barely get in the spot and put you are there and they bring you food out. No waiting 15-45 minutes for cold food. Mobile orders are for fast convenient service but at Bedford they are treated last. That is wrong. Do better Bedford. Train your staff to be friendlier and how to handle such situations. Mobile orders take priority that is the purpose of the app period.
BR
Brittaney Richardson
Dec 9, 2025
3.0
The food is hit or miss. The night time guys that have brought my food to my car are super kind. I really enjoyed their kindness. It was third shift crew. However, if you order from the mobile app you will be waiting quite awhile. Which I understand everything is made cook to order on third shift. However, when I wait that long (28 minutes) for Luke warm food it is kind of irritating. I also order a cheeseburger and an ice cream cone another 3rd shift and I waited even longer that time. The kind young man did give me a free mcflurry for my wait. That was a very kind gesture. Thank you.
It's really just hit or miss. But staff is always very kind and you can tell they are trying. I know fast food can be overwhelming at times. I get it. Thank you all for all your hard work, dedication, and kindness.
What are the operating hours for McDonald's in Bedford, IN?
McDonald's in Bedford, IN, is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.
Is delivery available at this McDonald's, and when?
Yes, delivery is available Monday to Wednesday from 5:00 AM to 11:00 PM, Thursday from 5:00 AM to 4:00 AM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.
Can I order food online or through a mobile app from this McDonald's?
You can order online via the provided delivery URL or through the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this location.
What services can I expect at McDonald's in Bedford?
McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there any nearby car wash services near McDonald's in Bedford?
Yes, Washworld Car Wash and Super Clean are nearby car wash and auto detailing services you can visit before or after your meal at McDonald's.
Which restaurants are located near McDonald's in Bedford that offer different dining options?
Nearby restaurants include Bob Evans for breakfast and brunch, McAlister's Deli for sandwiches and salads, Casa Brava for Tex-Mex cuisine, Long John Silver's for seafood, and Tropical no for ice cream.
Are there any nearby retail stores or services that customers might find useful when visiting McDonald's?
Yes, nearby there are Big Lots for home decor and discount shopping, Lowe's Home Improvement for hardware, Harbor Freight Tools, as well as Mobile Phone stores like Verizon and Wireless Zone.