Arby's

3.9
368 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
State Rd 229 & State Rd 46 E, Batesville, IN
47006, United States

Hours

Reviews

3.9
368 reviews
5 stars
165
4 stars
98
3 stars
50
2 stars
26
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including overcooked items, incorrect orders, and cold food.

Service Experience

Customer service experiences varied, with some praising friendly staff while others noted rudeness and poor management.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including missing items and incorrect modifications.

Cleanliness

Some customers mentioned cleanliness issues, particularly with the bathrooms.

Pricing Concerns

Several reviews expressed dissatisfaction with rising prices relative to food quality.
  • MM
    Mewtoy
    Dec 11, 2025
    1.0
    The steak bites were overcooked, there was barely any flavoring in the apple shakes and the macaroni and cheese was cold. They forgot our fries and shake, luckily we were dining in so we hadn't left the establishment yet. Yet. When we went up to make them aware of the mistake, the person at the counter rolled their eyes before stocking off to complete our order. I will not be returning to this establishment.
  • RS
    Rick Sweeney
    Nov 18, 2025
    1.0
    $16 for 4 little pieces of meat and a couple spoons full of mac n cheese. This has to be a joke. For some reason it won't let me post the picture, but it's just pathetic. Meat is so tough you can't even get a fork in it.
  • JP
    Jonathan Potts
    Oct 8, 2025
    4.0
    I couldn't rate it a 5 star. The only issue was the wait. Maybe its the location, time of day, or lacking employees. My order was correct and had no complaints with the sandwich artist quality. I was passing through the area and decided to stop in its a bit tricky if you don't see the sign. The GPS address brings you into another business that's in front of the Arby's blocking view of the restaurant.
  • CL
    Chloe Liz
    Aug 22, 2025
    3.0
    The food was burnt and subpar to other Arby’s I have eaten at. The kitchen staff was yelling vulgar language that we could from the other side of the restaurant. To end on a positive note our young cashier Adam had incredible costumer service and made the evening swell. We had stoped in for a quick bit to eat after the football game and Adam treated us with kindness and respect and apologized for his co workers behaviors on multiple occasions.