Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unprofessional behavior from staff, particularly management, leading to negative experiences.
Food Quality
Many reviews highlighted cold, stale, or incorrect food orders, with several customers expressing disappointment in the overall quality.
Long Wait Times
Numerous customers experienced excessive wait times in both drive-thru and dine-in services, often leading to frustration.
Inconsistent Availability
The location often ran out of popular menu items, such as chili and baked potatoes, which contributed to customer dissatisfaction.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
BZ
Bill Zac
1 day ago
1.0
I ordered a double combo meal, specified plain with cheese, which constitutes a clear and unambiguous request. The sandwich I received, however, contained all standard toppings, directly contradicting the order. Additionally, the fries were served cold, suggesting a failure to meet even minimal quality-control standards.
Upon discovering these deficiencies, I contacted the restaurant in a good-faith effort to resolve the matter. Rather than addressing the issue professionally, the employees I spoke with were dismissive, rude, and ultimately refused to make the situation right. No remediation, replacement, or apology was offered.
In summary, this experience reflects a breakdown in order accuracy, food quality, and customer service. Based on these facts, I cannot recommend this location and would advise others to exercise caution when ordering.
CM
Christina Maria
3 days ago
5.0
Outstanding service! Fresh, hot food handed to you with a smile! I come here often on my way home from work after 10 pm. The whole late evening team here deserves high praise! I will drive way out of my way to come here for the service and hot food! A+++ every single visit!! Fabulous job late night crew!!!
CD
Carissa Domrase
Dec 22, 2025
1.0
We went there for a quick bite and were only 4th or 5th in line for the drive through. It took almost an hour to get through the drive and get our food. We weren't given our drinks until given our food but the drinks were obviously made when we got to the window because by the time we got them the frosty was melted and the ice was half melted in the soft drinks. The chicken was good but for the time we waited we could've went to a sit down restaurant and gotten our food quicker.
JL
Jon Lee
Dec 9, 2025
1.0
Didn't have what we ordered
NO Bake Potatos
NO CHEESE
So they substituted
With COLDS FRIES
Will not be going to this WENDY'S at us36 and Raceway Road again
DD
Dionne Dreyer
Dec 9, 2025
3.0
I needed a restroom and I was skeptical when I pulled in and saw no cars and the parking lot was empty. however the bathroom was surprisingly clean and smelled nice. The partitions had even been recently cleaned with stainless steel cleaner. And get this!… the toilet paper dispenser was completely full ! But don’t use the handicap stall… the toilet barely flushes