Wendy's

3.1
1507 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10565 East Us 36, Avon, IN
46123, United States

Hours

Reviews

3.1
1,507 reviews
5 stars
424
4 stars
284
3 stars
245
2 stars
152
1 star
402

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude and unprofessional behavior from staff, particularly management, leading to negative experiences.

Food Quality

Many reviews highlighted cold, stale, or incorrect food orders, with several customers expressing disappointment in the overall quality.

Long Wait Times

Numerous customers experienced excessive wait times in both drive-thru and dine-in services, often leading to frustration.

Inconsistent Availability

The location often ran out of popular menu items, such as chili and baked potatoes, which contributed to customer dissatisfaction.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • BZ
    Bill Zac
    1 day ago
    1.0
    I ordered a double combo meal, specified plain with cheese, which constitutes a clear and unambiguous request. The sandwich I received, however, contained all standard toppings, directly contradicting the order. Additionally, the fries were served cold, suggesting a failure to meet even minimal quality-control standards. Upon discovering these deficiencies, I contacted the restaurant in a good-faith effort to resolve the matter. Rather than addressing the issue professionally, the employees I spoke with were dismissive, rude, and ultimately refused to make the situation right. No remediation, replacement, or apology was offered. In summary, this experience reflects a breakdown in order accuracy, food quality, and customer service. Based on these facts, I cannot recommend this location and would advise others to exercise caution when ordering.
  • CM
    Christina Maria
    3 days ago
    5.0
    Outstanding service! Fresh, hot food handed to you with a smile! I come here often on my way home from work after 10 pm. The whole late evening team here deserves high praise! I will drive way out of my way to come here for the service and hot food! A+++ every single visit!! Fabulous job late night crew!!!
  • CD
    Carissa Domrase
    Dec 22, 2025
    1.0
    We went there for a quick bite and were only 4th or 5th in line for the drive through. It took almost an hour to get through the drive and get our food. We weren't given our drinks until given our food but the drinks were obviously made when we got to the window because by the time we got them the frosty was melted and the ice was half melted in the soft drinks. The chicken was good but for the time we waited we could've went to a sit down restaurant and gotten our food quicker.
  • JL
    Jon Lee
    Dec 9, 2025
    1.0
    Didn't have what we ordered NO Bake Potatos NO CHEESE So they substituted With COLDS FRIES Will not be going to this WENDY'S at us36 and Raceway Road again
  • DD
    Dionne Dreyer
    Dec 9, 2025
    3.0
    I needed a restroom and I was skeptical when I pulled in and saw no cars and the parking lot was empty. however the bathroom was surprisingly clean and smelled nice. The partitions had even been recently cleaned with stainless steel cleaner. And get this!… the toilet paper dispenser was completely full ! But don’t use the handicap stall… the toilet barely flushes

Frequently Asked Questions About Wendy's

Is Raceway (Avon) Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's in Avon, IN?

The drive-through is open 24 hours a day, every day of the week at this Wendy's location.