McDonald's

3.5
2023 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10747 E US 36, Avon, IN
46123, United States

Hours

Reviews

3.5
2,023 reviews
5 stars
668
4 stars
458
3 stars
380
2 stars
163
1 star
354

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.

Speed of Service

Customers frequently complained about slow service, particularly during busy hours, leading to long wait times.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
  • ES
    Elijah Shelton
    2 days ago
    4.0
    It's McDonald's nobody cares about your order or service.
  • MM
    Maddy Maree
    Dec 28, 2025
    1.0
    Was at McDonald’s at 7am. Handicapped and not walking well. Road and sidewalk is slick in some areas. I parked in a handicapped space as I have a sign in my car for it. This guy whoever he is, came walking up telling me to “move my car now” so that a semi can unload. So tell me where was everyone supposed to park that’s handicapped and not walking well if all the spaces in the front are being taken up by a semi? Why was I the only car parked and the semi driver was too lazy to simply unload and walk around my car. No instead they talk to I’m assuming manager who came up to me sitting in my car 15 minutes now bracing myself for the pain I’m about to go through just getting to the door. Telling me “move my car NOW”. I took pictures for this review. And left. Not to mention the bathrooms here REAK. They always smell. My fiance works next to this location so I come here often. This time really did it for me I don’t think I’ll return or any of my family as they’re pretty upset about this situation as well. Ive ordered hot tea whwn sick to get a cup of hot water no tea. Went in to get it fixed and seen four people standing at the food bagging/counter area acting like they don’t hear anyone saying EXUSE ME. The workers are rude. The ONLY time k had a good experience is when the black man in management or possibly the owner I’m not sure; was at the building. That is the ONLY time I’ve seen good work be done. And I wish he knew how poor of a job his employees do when they don’t have him in store watching how they run everything. This place is a sad example of “badabababa I’m lovin it” more like “nanananana not wanting it”. Please get better staff.
  • RA
    Ramee Almaqssod
    Dec 25, 2025
    3.0
    Not bad but sometimes drive thru is nightmare within non rush hours
  • RR
    Reye
    Dec 13, 2025
    1.0
    They close at 11pm and we was in line behind other cars, it was 10:50pm and they turn off theirs lights. Straight laziness. Rude too because I heard him on the mic breathing.
  • CM
    Courtney Murphy
    Dec 8, 2025
    1.0
    I ordered a meal that had two fries two ten pice and two cheese burger and if I spent over 15 witch I did I get a free big mac didn't get my big mac I door dashed it I contacted door dash they gave me 6 something witch isnt enough to by a big Mac so I went there both what I think was managers laghed at me when I told them what happened was very rude sead I have to go threw door dash witch they wasn't the ones who didn't put my big Mac in the bag I will not be back this was on 12/8/25 there was also 4 other people that was wating forever to tell them they was missing stuff

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Avon, IN?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What time does the drive-through open and close at this McDonald's location?

The drive-through is open every day from 5:00 AM until 11:00 PM.