Dunkin'

3.4
726 reviews
Decked Out Lattes
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Business Details

9839 E. US Hwy 36, Avon, IN
46123, United States
(331) 201-0487
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Avon, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9839 E. US Hwy 36, Avon, IN
46123, United States

Hours

Reviews

3.4
726 reviews
5 stars
286
4 stars
128
3 stars
81
2 stars
53
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and impatient staff, particularly in the drive-thru, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and items missing from orders, causing frustration among customers.

Food Quality

Customers expressed dissatisfaction with the quality of food, including stale donuts and poorly prepared items.

Cleanliness and Environment

Some reviews noted cleanliness issues and a disorganized environment, impacting the overall dining experience.

Positive Experiences

Despite the negative feedback, there were a few positive reviews highlighting friendly staff and good service during specific visits.
  • DT
    Danyelle Townsend
    3 days ago
    1.0
    Hardly any doughnuts Wayyyyyyy to slow
  • LT
    lainey taylor
    Oct 31, 2025
    1.0
    the ladies at this location in the morning are extremely RUDE!!! it's not MY fault if you give me the wrong order and then get mad that i'm sitting in the drive thru. we will not return to this location because it's the same rude lady EVERY time! she is older, has dark and grey hair that's pulled up each time i've seen her. and i do mean it, she is RUDE EVERY SINGLE TIME. i'm OVER IT! i NEVER leave reviews unless super bad or super good and this time i'm just over her mean attitude! NO ONE wants to start their morning (720am!) being treated like crap!
  • AA
    Ashley
    Oct 22, 2025
    5.0
    I love this Dunkin. I order ahead on the app and it is always ready when I get there. I haven’t had any incorrect orders and the staff is always nice to me.
  • BG
    Brittany Gray
    Oct 15, 2025
    5.0
    Our Barista was super nice and we loved him!
  • KK
    Kaitlyn
    Oct 5, 2025
    5.0
    I do not go to Dunkin a lot because I usually am a cheap skate and only want to make my chai at home, however I have had such good customer service at this location the past three times I have been through the drive thru that I just HAD to post. The people that work here are all WONDERFUL and my chai from here hits the spot every time. I get it with almond milk and two sugars for those of you who are wondering. Anyway, I would highly highly recommend you come here and leave not only with your drink, but a bigger smile as well. The employees are the sweetest and make it worth spending the money on my chai. I have had a couple of long form interactions with them and I cannot say enough how lovely they all are. Show your honorable fast food employees some love, people!
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Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Avon, IN?

Dunkin' in Avon, IN is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Avon offers delivery and curbside pickup services.