Chipotle Mexican Grill

Reviews

• CW

  Carla W

  3 days ago
  1.0
  Stopped in for a quick bite before a movie. Always order the same thing as I am a creature of habit. The girl behind the counter was rude to the people that were ahead of me and gave out very little of anything on the bowls they ordered. Next it’s my turn to order….as I said I always get the same thing. Tell her “I would like to get a bowl please” to which she replied “what kind of rice”! I tell her “ I would like brown rice, and pinto beans”. The serving size was about as minimal as you could have gotten and been overcharged for there at this point. Then…..as I am not a big meat eater I say “ I would like to have a little bit of the juice from the Barbacoa” to which her response is…”I can’t do that”. Ummm hello that’s how I always get it. And that’s what I tell her. She very shortly says “ if I give some of the juice that is in the bottom then the meat will go dry”, my thought is make some more. Not that hard and I didn’t want every ounce of juice you have. So rather than getting something I was really looking forward to I simply said “ I’m not eating here, sorry for the inconvenience”. The person at the register was very apologetic and I told her not to worry about it, that the person serving needed an attitude adjustment and clearly doesn’t know how to speak to people and treat them while they were ordering food. I go to sit down and wait for the rest of my party to sit down and here the manager say “what is going on to the server” they tell him and he says “you just make more”…… no kidding who would have thought. So the person at the cash register comes up to me with a small container of the juice and says “ is this what you would like” and I tell her that “yes that was what I had wanted but I did not order any food and refused to do so because the person serving had me all frazzled and out of sorts”. And again thank you for trying to clean up her mistake. So when the 2 others I was with sat down we decided just to leave and they would eat in the car. Needless to say the Chipotle in Avon across the street from Best Buy had lost my business, and that to me is sad because I really liked going in that one. So unless you want to pay top price for minimal food and be talked to like you are dirt, I’d stay away from there.
• AO

  Adekunle Onanuga

  Nov 9, 2025
  4.0
  Good food
• LS

  Lovedip Singh

  Oct 14, 2025
  1.0
  Please retrain your employees on what “ FULL scoop” potions are / look like.
• JF

  Joseph F

  Oct 9, 2025
  1.0
  I heard Chipotle was in town and thought it being brand-new. We would at least get a dinner bowl or lunch bowl half full. I got a carne Asada with rice bowl and you should’ve seen the dollop of rice. The guy tried to give me and ask if it was good enough I said I want the bowl to look like the picture and pointed to the picture with it overflowing on the sides. There was literally 23 pieces of rice. The guy tried to give me it was ridiculous. To top it off the price ended up leaving spending about 25 bucks for a bowl and chips and salsa and drink . What the heck happened to America? The democrats really messed us up
• TN

  Tony Neel

  Sep 20, 2025
  1.0
  Had a mobile pickup for the food I order online. Go in. It seems like nobody knows where it's at supposed to be over there. On the mobile pickup I go in can't find it goes to the mobile pickup. Shelf and come to find out that they still had it on the back part of the restaurant. Then, you have a guy who's running and register. Don't have a clue. What's going on other than keeping an eye on? Hey This is what I need to put in for the cash register. Mind you Nothing was going on. But boy tell you what if there was a $20 bill on the ground boy, he'd be right off. On itI wouldn't go back there again

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