Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over an hour for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing components.
Food Quality
Feedback on food quality was mixed, with some customers praising freshness while others complained about stale items and food safety concerns.
Customer Service
While some employees received praise for their friendliness and professionalism, others were criticized for rudeness and poor service.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms, indicating a need for better maintenance.