Wendy's

3.5
1066 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1120 W 7th St, Auburn, IN
46706, United States

Hours

Reviews

3.5
1,066 reviews
5 stars
383
4 stars
254
3 stars
170
2 stars
71
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some employees praised for friendliness while others are reported as rude or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food quality.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and restrooms.

Food Temperature

Customers frequently received cold or improperly prepared food, leading to dissatisfaction.

Staffing Issues

Several reviews mentioned being short-staffed, resulting in long wait times and poor service.
  • TV
    Tammi Vandyke
    Nov 16, 2025
    4.0
    Clean, food was great staff was friendly
  • PL
    Paul Lantzy
    Nov 9, 2025
    5.0
    Best fast-food I've had in a longtime. Very fresh! Hot! Friendly staff! Thank you.
  • JW
    Jake W
    Oct 22, 2025
    1.0
    "Sorry, we can't sell chili right now." I'm sorry, what? It was 6pm! If you can't sell chili during dinner time, then when? Went out of my way to come here and chili was the only thing wanted.
  • JY
    Jt Yancy
    Oct 1, 2025
    1.0
    Worst experience ever. First off the hand me a wet straw like if they wash their hands why did they dry them then she hands back money all crimp out and crooked and then when I'm trying to put my money away she's like trying to hand me my drink on here you go here you go here you go and then she gives me my food and no napkins I mean what a rude crude and unattractive person it will be my last visit ever
  • TM
    Tish Milligan
    Sep 28, 2025
    1.0
    We entered the building to place a "to go" order and use the restrooms. My husband opened the marked Men's restroom to find the door unlocked and a female employee sitting on the toilet. The Women's restroom was locked, so I went to the counter to order. A man in the back area said he'd be right with me. Two female employees then entered the area behind the counter. One apologized, and said she'd take my order from the drive thru register area. It was odd to call out across the room instead of having her across the counter. I ordered two bacon egg and cheese English muffins for my husband, and one sausage egg and cheese English muffin for myself. The man in the back told the other employee to come back there and she could learn to make a sandwich. We received our food quickly and got back on the road. We received one bacon and cheese English muffin, no egg; and two sausage and cheese English muffins, no egg. There was no receipt in the bag, so I don't know if the register girl keyed it in wrong, or if the guy and the girl made them wrong and completely omitted eggs. Also, the freshly made sandwiches were barely warm. Meat from a warming tray placed on a room temperature bun with a cold slice of cheese. I did use the restroom that one of the employees had vacated. There were paper towels and toilet paper on the floor. The employee should have picked that up before she washed her hands and exited the restroom. That's why atmosphere received 1 star. I worked at a Wendy's during my high school years. This entire encounter would have made the owner of "my" store's head spin around. We were the only customers at approximately 8:00 am on a Sunday morning. I now know why. 0 out of 10 stars. Would not recommend.

Frequently Asked Questions About Wendy's

Is 603 - W 7th St 559 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.